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Best customer support I've received in a long time! The team helped me set up my subscriptions initially, and is always the first people I contact when I have an issue I can't figure out. This week Dora worked with me to fix a glitch, and was super patient explaining the issue to me so I'd understand. Highly recommend!
With many thousand products to go live Milica was very helpful with our onboarding. Thanks for your help.
Patrick helped me understand how gift cards can and cannot be used with my subscription products. Thank you!
I talked to Francis on customer support and they were very friendly and helpful! Quick to respond with my issue of how to publish my widget for subscription. Easy to use the app once you get the hang of it.
Excellent work and assistance from Renata V. She was really helpful and kind. She did an excellent job, thank you very much!
Thank you so much for your shout out to Renata - we think quite highly of her as well! Appreciate you taking the time to leave a review.
- Ty | VP of Services
The back end can be a little clunky for a novice but the support staff are exceptionally helpful and knowledgeable. Chris today was super.
Robert was very helpful and fixed our problem! He gave us very specific directions and we were able to fix it quickly. Thank you!
We have used recharge now for about 6 months. The service has been great! Recently, we had an issue where our customer's portal wasn't showing up in the backend of our website. We reached out and the Recharge staff was able to go in and fix it for us which was a huge help because none of us know coding here! Thank you Recharge team! :)
Service client au top : réactifs et à l'écoute ! Beaucoup de fonctionnalités, ça marche correctement
Every time I have an issue with shopify regarding customers subscription, the team has been very attentive with an easy and straight forward explanation and directions for the company and for the customers. Elijah has being very very helpful and professional, offering an instant and accurate reply. I am very satisfied overall with your customer attention.