Arvostelut (1 917)

Kokonaisarvio
4,6
Lukumäärä luokitustasoa kohden
  • 86 % arvioista on 5 tähteä
  • 6 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 6 % arvioista on 1 tähteä
7. toukokuu 2024

Recharge Support is very good!

kmc australia
Australia
Melkein 3 vuotta sovelluksen käyttöä
Recharge vastasi 20. toukokuu 2024

We appreciate your review!

- Ty Bailey | VP of Services

1. toukokuu 2024

Everything about Recharge is a class act. I used them while my business was active, and had a great experience setting up subscriptions and collecting recurring revenue from customers. Very simple and easy to use. I did end up having to close my account and worked with Bryan Nguyen who was a HUGE help and support with getting some charges reversed. It's very rare in the SaaS world to get refunded for anything, and Recharge made me feel like a valued customer by taking care of that for me. All in all, great app, great support. I'll be back if I ever open a product-based business again!

Lagom Body Co.
Yhdysvallat
Yli 3 vuotta sovelluksen käyttöä
Recharge vastasi 13. toukokuu 2024

We are very happy to hear about your positive experience. Thank you for the review - and the amazing shout out to Bryan!

- Ty Bailey | VP of Services

26. huhtikuu 2024

Our Dev team says: "We have been using Recharge for offering subscriptions on our coffee store for some time now, and I must say we're impressed by the quality of service they provide. The main thing which makes them stand out is their top-notch customer support. I have been personally helped by Nikola C. from the technical support team on several technical issues and I must say he's a pro at what he does! We have recently migrated our store from "Recharge checkout on Shopify" to "Shopify Checkout Integration" and the entire migration and post-migration experience has been smooth because of Nikola and other members of the support team. Not only this, but I have contacted them via live chat and several other email tickets and I have always received blazing-fast responses with practical solutions. The support team is very active when it comes to fulfilling customer's needs, and we are having a great experience over all."

Hermanos Colombian Coffee Roasters
Yhdistynyt kuningaskunta
Melkein 4 vuotta sovelluksen käyttöä
Recharge vastasi 13. toukokuu 2024

We appreciate you taking the time to leave a review about your experience!

- Ty Bailey | VP of Services

25. huhtikuu 2024

A+ Support

NeatClean
Yhdistynyt kuningaskunta
Noin 3 vuotta sovelluksen käyttöä
15. huhtikuu 2024

Support was super helpful with multiple issues within the same chat. Very productive support session!

Force of Nature Meats
Yhdysvallat
Yli 4 vuotta sovelluksen käyttöä
Recharge vastasi 22. huhtikuu 2024

We are glad to hear about your positive experience!

- Ty Bailey | VP of Services

19. huhtikuu 2024

Fantastic, really patient and helpful

Westlab
Yhdistynyt kuningaskunta
Yli 3 vuotta sovelluksen käyttöä
Recharge vastasi 22. huhtikuu 2024

We appreciate you taking the time to leave a review.

- Ty Bailey | VP of Services

3. toukokuu 2024

Great support team, the app is best in class for shopify and the account managers are really helpful with helping you configure, scale and optimise your subscription plans

Wines Direct
Irlanti
Yli vuosi sovelluksen käyttöä
Recharge vastasi 20. toukokuu 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

Muokattu 10. heinäkuu 2024

Tim was very professional and helpful. He resolved the issue immediately.

Redefined Vitamins
Yhdysvallat
Yli 6 vuotta sovelluksen käyttöä
Recharge vastasi 8. huhtikuu 2024

We appreciate the review!

Ty Bailey | VP of Services

10. heinäkuu 2024

Recharge's customer service team is unrivaled. No matter how small you are as a business, they make you feel like you're their only customer.

Earth Labora
Yhdysvallat
Noin tunti sovelluksen käyttöä
Recharge vastasi 15. heinäkuu 2024

We appreciate the shout-out to our hardworking support team!

- Ty Bailey | VP of Services

23. huhtikuu 2024

We have been using Recharge since September 2022 and are quite happy with it. Starting subscription business has definately been a great addition to our business. The app is working well. Its my impression that Recharge works continuesly to develop new functionality and improve performance, which is also important for us. Customer services are always very helpful and usually fast to reply. Now with European opening hours its even better. Thanks Nena for your help today.

Green Goddess
Tanska
Melkein 2 vuotta sovelluksen käyttöä
Recharge vastasi 13. toukokuu 2024

Thank you for the five star review and all of your feedback!

- Ty Bailey | VP of Services