Arvostelut (1 917)

Kokonaisarvio
4,6
Lukumäärä luokitustasoa kohden
  • 86 % arvioista on 5 tähteä
  • 6 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 6 % arvioista on 1 tähteä
Muokattu 5. tammikuu 2024

Recharge is a helpful subscription tool. We have been with them for years and years and cannot imagine another subscription tool.

Recently we were helped by Trystan, who was able to provide us with access to their Recharge's new tools like Bundles, which will vastly improve our customer experience. Thanks for the help Trystan!

TruBrain
Yhdysvallat
Yli 7 vuotta sovelluksen käyttöä
4. lokakuu 2023

Been making a lot of big changes to our eCommerce efforts, naturally, some things fall apart. However, Renata was a huge help she was able to address my issue immediately. She was prompt with her responses and provided me with all the resources I needed to understand the processes that were helping. Thank you, again!

Colectivo Coffee
Yhdysvallat
Yli 7 vuotta sovelluksen käyttöä
Recharge vastasi 16. lokakuu 2023

Thank you for taking the time to leave a shout-out for Renata. We think she's pretty fantastic too!

- Ty Bailey | VP of Services

Muokattu 17. elokuu 2021

Love Recharge support - always helpful and fast. I cringe at the thought of reaching out to most support orgs, but not Recharge. Most recently, Bryan Nguyen took awesome care of me. Just worked with them again, great as always!

Blendtopia
Yhdysvallat
Yli 7 vuotta sovelluksen käyttöä
26. lokakuu 2023

Recharge works like a charm and we've had our fair share of difficult requests and the support is always on point! Thanks Juan C. keep up the great work!!

Ayoba
Yhdysvallat
Noin 7 vuotta sovelluksen käyttöä
Recharge vastasi 15. marraskuu 2023

Thank you for taking the time to leave a review - and for your shoutout to Juan!

- Ty Bailey | VP of Services

21. syyskuu 2023

Renata V. was very helpful and efficient! Thank you!

Barlow Herbal
Yhdysvallat
Noin 7 vuotta sovelluksen käyttöä
Recharge vastasi 2. lokakuu 2023

Thank you for the review and the shout-out to Renata! We think the highest of her as well!

- Ty Bailey | VP of Services

Muokattu 6. toukokuu 2022

Excellent service from Dora on the support team. She was able to solve my problem quickly and professionally.

Nature's Lab
Yhdysvallat
Yli 7 vuotta sovelluksen käyttöä
11. toukokuu 2021

Excellent customer service provided by Elli! Went above and beyond in helping and made the whole process seamless.

PrettyLitter
Yhdysvallat
Yli 7 vuotta sovelluksen käyttöä
22. huhtikuu 2023

We use Shopify and Recharge for all of our sales transactions. We had some issues with Recharge when they were changing things around. I contacted the support team because some of the changes didn't work for us. The support team was FANTASTIC!! I worked a lot with Renata and she was so great at listening to our needs and making changes again that would work with our business and customers. Every time I have contacted them for any issue, they have been 1) HUMAN!!! 2) Great at listening and communicating and 3) Following up. THANK YOU, THANK YOU for such a great team that really CARES about their customers! It makes our jobs so much better and easier!!!

Suzy Cohen
Yhdysvallat
Noin 7 vuotta sovelluksen käyttöä
Recharge vastasi 10. toukokuu 2023

We agree - Renata is a rockstar! Wow - thank you so much for your kind words and the shout out to our hardworking support team. We strive to be there every step of the way for our merchants, no matter what changes may come along.
- Ty | VP of Services

Muokattu 26. toukokuu 2021

My long time subscription products unlinked and I was so upset thinking I'd lost all those customers. AJ got back to me so quickly and installed an app to get it fixed. They made it so easy to understand what I had to do and I got to fix the problem fast. AJ - You are an amazing human!!!!

Club Candle
Australia
Noin 7 vuotta sovelluksen käyttöä
Muokattu 31. elokuu 2021

Great app, good support (mostly / sometimes takes some days/weeks to reveice an answer). Ive been using Recharge for some years now as a Pro customer. I like it´s flexibility and the support, which mostly answers quite quick. However, I hope there will be features available in the future for Shopify´s multi-country-pricing & multi-currency support.

Happy Coffee
Saksa
Noin 7 vuotta sovelluksen käyttöä