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Love the support and follow through. The agent was able to discover and explain the issue in a timely manner.
Super fast customer service response time - Chris was very helpful and sorted my issue in no time. Now I know how to do it again in future.
Nikola from their support team has done an amazing job helping out with all questions, and the broader support team has been great as well. Recharge works seamlessly as a product and has every integration needed.
Glad to hear you have had a five star experience with both our app and support team!
- Ty Bailey | VP of Services
Extremely helpful support from Adam and team as we worked through a subscription migration.
Thank you so much for leaving your kind words to Adam. We're glad to hear that you've had a positive migration experience.
- Ty Bailey | VP of Services
Nigel was great. He actually fixed the issue we were having. Saw the issue through from start to finish
Recharge has been rolling out so many new features and their support is always top notch! Not only is their team helpful and quick to respond, they're just such nice people. :)
Easy to use and frequently updated and improved. Really quick support and easy to use instructions the one time I had to reach out for help
Great app, allows for us to set the subscription time frames. Plus they have an excellent support team - Robert Davis really helped out a lot.
We've been using Recharge for over 4 years now. It's been a great tool to facilitate recurring customer charges and simplifying our operations. Recently, I had an issue with reconfiguring some items on Recharge App and couldn't figure it out. I submitted a help desk ticket with Customer Support and Dalia was super helpful and friendly in resolving my issue. I like that if I can't figure something out, I have customer support available to guide me through the process.
Easy to use app, very helpful customer support, very reasonable charges. Would thoroughly recommend as subscription software.
We appreciate the five stars and the positive feedback for our support team. Glad you have been enjoying your experience with Recharge!
- Ty | VP of Services