Arvostelut (1 951)

Kokonaisarvio
4,6
Lukumäärä luokitustasoa kohden
  • 86 % arvioista on 5 tähteä
  • 6 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 6 % arvioista on 1 tähteä
Muokattu 8. helmikuu 2024

We've been using Recharge for a while now. It works better than other subscription software we have had.

I will say I find their help documentation generally confusing - like it's written for someone more tech minded.

However, their customer support usually responds within 24 hours and is helpful.

Java Planet Coffee
Yhdysvallat
Noin 3 vuotta sovelluksen käyttöä
16. helmikuu 2022

Overall the app works, the updated interface is a lot more user friendly, but I wish some things were easier, especially from the customer pov.

funk & Michael Brothers online shop
Australia
Noin 3 vuotta sovelluksen käyttöä
22. marraskuu 2021

I use this app for subscription services. Although I find it hard to navigate sometimes, the support I received from their team always made me feel like if I got lost or messed something us, they would be right there to help me set it right! I am so very grateful for Alex G from the support team for giving me the help and instruction to make me feel confident navigating the app on my own. She has made me feel like I am capable of navigating this aspect of our business and for that I am beyond happy with their support services.

Our Gorongosa
Yhdysvallat
Melkein 3 vuotta sovelluksen käyttöä
25. marraskuu 2021

The app is good, however the support service team have been fantastic. I'll always try and set up or fix things first, but I must admit there are just somethings I need to get the techs to fix. Thanks

CocoMaNuts
Uusi-Seelanti
Melkein 3 vuotta sovelluksen käyttöä
12. tammikuu 2021

Great app. Amazing customer service, always swift responses with lots of relevant and helpful information!

Champagne Collective
Yhdistynyt kuningaskunta
Melkein 3 vuotta sovelluksen käyttöä
28. lokakuu 2021

The customer service team is amazing. Matt, specifically, gave me over-the-top great service until I fully understood the issue my customers were experiencing. The app is great. 4 stars only because access to the subscription portal for customers can be wonky if the proper settings aren't enabled from the get-go. Talk to a customer service person first : )

Pass the Honey
Yhdysvallat
Yli 2 vuotta sovelluksen käyttöä
Muokattu 25. maaliskuu 2022

The application itself is very good when it comes to subscription type purchases. The only thing which's actually a negative is that when an "export" of cancelled subscription is made, it's given in "in full" As in there's no option to select the date for which you want the export to be given. Thanks.

SIMFORT ONLINE STORE
Yhdysvallat
Yli 2 vuotta sovelluksen käyttöä
23. helmikuu 2022

So far the set up has been relatively easy. I would appreciate more visual instructions for setting things up. Breanna was super helpful and kind in answering my questions.

Vinyl Wine
Yhdysvallat
Yli 2 vuotta sovelluksen käyttöä
15. helmikuu 2022

The app is a little bit confusing with its features - it's not as straightforward. However, the customer support is amazing and quick and resolved my query quickly 5 out of 5.

cuddlies.co
Australia
Yli 2 vuotta sovelluksen käyttöä
5. toukokuu 2021

Easy to install. Nice sales and support team.
It would be nice if it worked better in Safari. No problems with Chrome

her1 - Natural Wellbeing
Saksa
Yli 2 vuotta sovelluksen käyttöä