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The customer support for this app is excellent! Every time I have needed help or had a question they are highly responsive and get the task resolved quickly. The app itself is also very user friendly and works as it should.
Even in the short time we've used this app I've seen it grow and widen its services. The customer support team are absolutely excellent and we're excited to see that it's constantly developed to help users, with great help for those tricky panic moments!
Very quick and effective customer service. They've been able to help with any issue we have had so far!
Customer service is great! Specific shout out to Rachel D. who took signficant time to patiently and efficiently answer several questions that I had. Not just extremely helpful and nice to speak to, but most importantly every question got resolved! Thanks Rachel
Fantastic customer support from the folks at Recharge! It is rare that we need to ask for help as the app is very intuitive, but when we have needed it they have been great to work with.
Elijah P. was extremely helpful and ensured the integration ran smoothly. We're very impressed with the level of support and customer service so far.
Our subscripton model is a big part of our DTC business and I'm so glad we decided to go with ReCharge. The support team is awesome. Really responsive and fast, and nothing is ever too much for them. I've been dealing with Snezana A to resolve a query and she was A-MAZING! If you're on the fence about using these guys, I would wholeheartedly recommend you to go for it.
Great app and excellent support system! I highly recommend this app for your subscription needs. 5 stars.
We had to run a bulk update through ReCharge which usually takes several business days. I explained to the team that our issue was a bit time sensitive and we needed the update done on a specific date -- they were very responsive and were able to accomodate my request! Matt and Nevena were in particular very helpful.
Wonderful service and great experience with support! All of my questions were answered and my issues were resolved quickly.