Recharge Subscriptions , 1 716 arvostelua

Kokonaisarvio
4,5
Lukumäärä luokitustasoa kohden
  • 86 % arvioista on 5 tähteä
  • 6 % arvioista on 4 tähteä
  • 1 % arvioista on 3 tähteä
  • 1 % arvioista on 2 tähteä
  • 6 % arvioista on 1 tähteä
9. maaliskuu 2022

Rachel was extremely helpful! She resolved my inquiry efficiently and was very friendly. Thank you!!

BioSteel Canada
Kanada
Noin 2 vuotta sovelluksen käyttöä
30. kesäkuu 2023

Was on this app for almost 3 years. Now they say they are switching and charging everyone $99.00 a month. This created a lot of work for me now, Not happy about this.

Chef Gina's® Mini Food
Yhdysvallat
Melkein 2 vuotta sovelluksen käyttöä
Recharge vastasi 30. kesäkuu 2023

We’re sorry to hear this feedback. We did not make this decision lightly, and the change will not impact your business until January 1, 2024. If there is anything we can do in the meantime, please reach out to our team.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

Muokattu 2. helmikuu 2021

Really great support from the technical team. Was easy to implement on my shopify. Thanks to the support team for their help.

NOICE Natural Toothpaste
Yhdysvallat
Noin 2 vuotta sovelluksen käyttöä
9. elokuu 2021

We use this app for our subscribers and it works very well. The support is also good, especially Dora. I had a problem with another agent that was unable to understand the simple problem that was preventing us from logging into our account. As soon as Dora was assigned to our case, she provided the fix instantly and we were back in. She's great.

Gratsi
Yhdysvallat
Noin 2 vuotta sovelluksen käyttöä
28. syyskuu 2021

Dora was fast and efficient. She determined that our account had been put on hold from a past-due invoice (a customer service nightmare), which stalled subscription processing. She instructed me on how to fix the issue, and within minutes, the account was active again.

MadeMan
Yhdysvallat
Noin 2 vuotta sovelluksen käyttöä
23. marraskuu 2020

Great app and support as usual ! :) I use it every day and it's very easy to get by. The assistance is always available and offers good advice.

Nuoo
Ranska
Noin 2 vuotta sovelluksen käyttöä
Muokattu 11. kesäkuu 2021

The best subscription app (I have used most of the others!). The customer support from Recharge is the best, especially Alicia! Really good response times and they understand the issue you have and solve it fast. Onboarding was also really smooth, with personal support helping us migrate our base.

Brew Republic
Yhdistynyt kuningaskunta
Noin 2 vuotta sovelluksen käyttöä
7. toukokuu 2021

Excellent App. Snezana was especially helpful and knowledgeable. The communication was straightforward & fast. 5 Stars

Karten Design Fabrik
Saksa
Noin 2 vuotta sovelluksen käyttöä
16. joulukuu 2021

Great customer support when we were having an issue. I'd recommend it because they have thought of a lot of scenarios in their programming and they're willing to help when something doesn't go according to plan.

Spicewalla
Yhdysvallat
Noin 2 vuotta sovelluksen käyttöä
Muokattu 27. huhtikuu 2022

We use the app since 9 months and run close to $100k per month over it. Technical support is very good. However, very disappointed with the way Recharge handles key account management. We have contacted account exec several times. No / hardly no answer. We complained. No answer. We requested change of account exec. No answer.

HelloBello
Itävalta
Noin 2 vuotta sovelluksen käyttöä