Recharge Subscriptions

Issue resolved with customer support.

I do not want to give this app the 5 stars as I was really frustrated with the very messy conversion process that was forced on me by Recharge and Shopify. However, the 5 stars are solely for Nick, from the e-shop Genius, (as I don’t know where else to leave the review) who really saved this project for me. We had custom code that changed the way my site functioned and Nick was very considerate in understanding all the frustrations and was very helpful in providing specific guidance in order to get to solutions. He even got on a call with me to take time to understand the issues. Working him with was very easy, and I will without a doubt work with him again for other tasks. The new pricing of the app does not justify the service imo esp for my small business, but I have no choice and they know it. However, Nick has helped me work through the errors and has been a lifesaver!

Tech support is excellent, Juan C. Helped me today and solved my issue very quickly.

Raw Wild Dog Food

Support team responds quickly and helpfully, and new features are regularly added, making it even better for merchants.

Great service from Nena! Quick and efficient, and very co-operative.

MC was super helpful and ensured both we and the subscriber would be happy with the resolution

Great app and super helpful team! Would recommend.

Great support from Juan C. with great explanations.
Quick replies and very good advice on the technical part.
I totally recommend :)

I recently needed some tech support and was helped by Elijah. It was *hands down* the best support I have ever received. Elijah was prompt, clear, and kind. In 2 emails, Elijah was able to fully solve my problem. I am very impressed.

Matt was very helpful