Avis (1 883)
Affiner
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Par note
We migrated from Recharge to Yotpo Subscriptions last year, and realized pretty quickly the mistake we had made. We are now back at Rechage, and excited to see all the new products and features they are rolling out!
Jairus at Recharge was especially helpful during the migration process. He clearly explained each step of the process and walked us step by step through a successful migration back to Recharge.
Very happy to be back at Recharge!
Very glad to hear about your positive experience. Appreciate the shout out to Jairus!
- Ty Bailey | VP of Services
Kick ass service. Loved it
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
Vinse was a fantastic resource while we were migrating; thanks again!
Thank you for the review - and the shout out to Vinse!
- Ty Bailey | VP of Services
We have been using Recharge for 2 years and we are very happy with it, Recharge is really great app for subscription management. It provides almost all tools for you to customize the experience and has support for password-less login which can useful when you need it.
In addition to being a great app we like their customer service a lot, when we needed help very first time Irving O helped us carefully and we could be able to resolve the problem in a couple of hours!
Thank you so much for taking the time to leave your feedback!
- Ty Bailey | VP of Services
I've used ReCharge for almost a decade, and when I compare it to new offerings on the market it legs behind. But what has caused us to finally leave is being abandoned by support multiple times in situations where their errors have caused over a grand in monthly losses. The support team does not offer timely or thorough product support once you are signed up. The lack of accessible easy analytics also creates a logitics nightmare for my shipping department. ReCharge is no longer the king-pin for subscription apps on Shopify, I urge new store owners to search elsewhere and try new apps willing to try harder to earn your money.
Thanks for taking the time to share this feedback. I have been in touch with my team regarding your concerns.
- Ty Bailey | VP of Services
Great app and great support!
Thank you so much for the review!
- Ty Bailey | VP of Services
Irving was so fast to respond and resolved my issue quickly!
Thank you so much for your review!
- Ty Bailey | VP of Services
App super completa per la funzione abbonamento. Supporto veloce e disponibile. Metto 4 stelle perché al momento abbiamo problemi con gli abbonamenti attivi su prodotti esauriti (quando il prodotto va sold out, l'ordine si crea lo stesso).
Thank you for your review!
- Ty Bailey | VP of Services
Kiki was awesome! Very thorough and friendly!
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
The app and the service is probably the best in the market. It works really well and the setup is very easy. We are using it from years and we've never had a several issue.
But the best is the technical support: very skilled, and they are so fast to respond to every request! This is a very crucial aspect to consider when implementing a business critical solution like this one.
We're really satisfied with Recharge!
We appreciate your feedback & review!
- Ty Bailey | VP of Services