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Working with Recharge is a refreshing change from most Saas experience I've had. Patrick helped answer my question directly and quickly, and I was able to keep going on my site without having to wait. It was great have such quick turnaround and getting the answer I needed without the usual games most apps play, like sending you to endless rounds of faqs, community groups, etc.
Reliable service, excellent support.
The Recharge app fit exactly what we needed for our subscription service. When we needed help they were quick to support us and resolve any issues we had. It's a simple and efficient application.
I have received help from various team members, and the support has been amazing. I am not very tech literate, and the assistance they gave me made it straight forward and simple to get a subscription service setup for my shopify website. Thank you to the team, and i look forward to using the service for a long time with my business.
Alicia J was wonderful helping us urgently update some subscription charges! They are always so responsive - account management and customer service are top notch!
Makes it effortless to offer subscription to customers and support is very responsive. The new integrated checkout makes the whole offering a lot more sophisticated.
Easiest plug and play software I think I’ve ever used. Infinitely scalable, ever-improving analytics, crazy responsive customer service/tech help. Any issue I’ve ever had, if I couldn’t figure it out via FAQ, was solved within 24 hours. Thank you! (Nigel and Nevena are super helpful!)
I reached out to support for help and received help immediately. The support team addressed my issue right away. I'm extremely satisfied with the app, how it helped my business as well as the support when I've needed it.
Gordon is always available to help with any issues we may have and is always super fast at rectifying them. He also provides invaluable information on how we can improve our store. +AA
Their customer service is excellent. Jaden was super helpful and fast :)