Recharge Subscriptions

Juan C. was very helpful with making some edits to my widget. The team at recharge is very responsive and a pleasure to work with.... Also, we love there new Ai Features for retention.

Recharge is a huge part of our business and they provide amazing customer support.

Even when their customer support team doesn't have an answer to a question, they will work with you to help you find an answer.

We had been dealing with the unfortunately complicated conversion between Shopify and Recharge. We really didn't want to change anything, but we basically had no choice but to convert. Already the recent price increases makes Recharge inaccessible for small businesses, but it was like we had no choice. Dealing with Recharge support was super confusing, as they were talking to us like we were developers (when that's really not the case and we asked them to explain things in plain English/layman's terms). It sounded like it would be super easy, but in reality, it wasn't.

When we ran into troubles and our website stopped working properly, Recharge luckily referred us to Nick at e-shop Genius. This 5-star review is only for Nick and his work. He helped us fix the website super quickly and got everything back on track seamlessly. He is responsive, expeditious, and friendly. We couldn't have done it without him!

Great App and great support, amazing :)

Great tech support team

Much better on Shopify than it is on Bigcommerce. Jaden W was a big help.

Pierre L. was super helpful. Got my questions answered very quickly. Appreciate your quick assistance.

Edit: NOTHING YOU SAY IS GOING TO JUSTIFY $25 to $100!!! STAY AWAY. THE WORST EXPERIENCE WITH AN APP ON SHOPIFY I HAVE EVER HAD. We are a small business that started using recharge last year. The charges were % based and worked ok for us. We spent around $5-25 monthly for the app. We were not aware and did not receive the emails regarding price change. We found out later on when viewing bills - that we are charged $100!!!! USD every month while we only have under 20 active subscriptions. This is a 500% increase in the fee. If this is not stealing - I don't know what else to call it. There was no reasonable explanation provided besides shoving their "terms" in my face. Horrible company with even more horrible people running it. BEWARE!!!

App is great and customer service is 10/10

Great app, but terrible customer service. Once you’re using it it’s almost impossible to get any help or meaningful communication. Paying money for it but can’t get any help setting anything up.