Avis (1 957)

Note globale
4,6
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
21 juillet 2022

Had the best service experience with Juan from ReCharge support. He solved an extremely complicated issue for us within a couple of hours — and it's a testament to the level of service that ReCharge provides.

Prima
États-Unis
Plus d'un an d’utilisation de l’application
17 mai 2021

It is a great app that makes simple the subscription process for my customers and for me, as a store owner. Plus the support service is spectacular, their answers are always fast and accurate. They really have helped me find the right solution and taught me how to use the platform in the best way

BrightAutism
États-Unis
Plus d'un an d’utilisation de l’application
23 juillet 2021

This app supports my business on a day to day basis. Their customer support is excellent. Highly recommended

Roots Farmer
Royaume-Uni
Plus d'un an d’utilisation de l’application
4 février 2022

Bryan was super helpful and went above and beyond to respond to my question. Appreciate his help and patience with me!

Balanced Bites Wholesome Foods
États-Unis
Plus d'un an d’utilisation de l’application
22 décembre 2021

Thanks a lot to Dora. She supported me really well with my technical issue. It was solved quickly and easily and she gave me further tips.

BIOEFFECT
Allemagne
Plus d'un an d’utilisation de l’application
18 novembre 2022

Fantastic Subscription Service! It has so many features, great CS, smooth interface, and the "Bundles" tool is AWESOME!

Fresh Chile
États-Unis
Plus d'un an d’utilisation de l’application
Modifié le 2 décembre 2021

It is user friendly and integrates seamlessly with Shopify. Great user interface. Customer support is top notch. You will get a response in less than 1/2 hour. Rachel was super helpful with my question on how to move out the capture date of a customer's monthly charge.

North Water
Canada
Plus d'un an d’utilisation de l’application
Modifié le 22 octobre 2021

The ultimate app for subscription business! Match 99% of our needs. Great customer support too. I strongly recommend it.

SPRiNG
France
Plus d'un an d’utilisation de l’application
20 septembre 2021

Rachel D in customer support was amazing! I can't believe how accurately and quickly she corrected an issue for us. So impressed and grateful!

Simple Green Smoothies
États-Unis
Plus d'un an d’utilisation de l’application
25 juillet 2023

Recharge has been really solid for us. It is easy to integrate, offers unique customizations, and has comprehensive technology.

Their support is all remote and typically is sufficient, but sometimes it can take longer than ideal to get issues resolved.

Unfortunately, more custom support is only available on the highest tier plan (we are on the pro plan). I think ReCharge would benefit greatly from options for phone support. I also think that for some of the more complex functionalities, more could be done to make it easier to do on your own.

PrettyBoy
États-Unis
Plus d'un an d’utilisation de l’application
Recharge a répondu 31 juillet 2023

Thank you so much for your review and for taking the time to leave us with your feedback! We will take this into consideration as we continue to evolve our support offerings.
- Ty | VP of Services