Recharge Subscriptions

Issue resolved with customer support.

Nikola C. from Technical Support was super helpful. Very happy with Recharge.

Tech support is excellent, Juan C. Helped me today and solved my issue very quickly.

Raw Wild Dog Food

Great help, quick response time. Thanks team!

Convenient way to manage subscriptions for customers and increase business opportunities. Customer support has also been great so far!

We have been using Recharge since September 2022 and are quite happy with it. Starting subscription business has definately been a great addition to our business. The app is working well. Its my impression that Recharge works continuesly to develop new functionality and improve performance, which is also important for us. Customer services are always very helpful and usually fast to reply. Now with European opening hours its even better. Thanks Nena for your help today.

Problems are always resolved in a timely manner. Questions answered within 24 hours. Always had a pleasant experience since 2016!

Bryan Nguyen was amazing! Super helpful and was able to help every step of the way!! So happy that I chose Recharge!

Currently having a poor experience trying to reach a salesperson to help with my pricing plan. I sent an email inquiry 7 days ago but no one has replied to me.

I like the product but customer service seems to be going down which is frustrating.

Customer support is extremely difficult and does not provide a valid solution or answer any follow-up questions regarding the issues we are facing. While the supports response time is good the issue is with the content as the issue is not resolved and is affecting the bottom line of the business. The email thread with the support is a mile long and we have still not been able to get a meaningful solution or any feedback of proposed time to resolution. Being a SaaS solution there is no escalation option in a traditional sense to a process business owner that would take our issue seriously.