Avis (1 912)

Note globale
4,6
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
21 juin 2023

Great app and has added so much value to my website. Great team behind it too, who are only happy to help.

Petstop
Irlande
Plus d'un an d’utilisation de l’application
Recharge a répondu 27 juin 2023

Thank you so much for your shout out to both our app and the team!

- Ty | VP of Services

22 novembre 2021

We updated our shipping terms and April M was super helpful in updating all of our existing subscriptions. They were faster to respond than expected and we had resolution within an hour or two.

Progress Coffee Roasting
États-Unis
Plus d'un an d’utilisation de l’application
27 juillet 2021

Katy was very helpful, she was unable to duplicate my problem but she went in and update the information I was having issues with. Then asked me to reach out if the problem continues.

Simple Loose Leaf
États-Unis
Plus d'un an d’utilisation de l’application
Modifié le 3 août 2021

UPDATE: Customer service was great and was able to resolve the refunding issue we had (i.e. issuing the refund thru Shopify's dashboard doesn't initiate the refund, so be sure to issue the refund thru the Recharge/Stripe/3rd Party app!) George was awesome and even reimbursed the couple of dispute fees we had. Other than the refund issue, this app has worked great for us and it was very easy to set up.

Rainforest Coffee Co.
États-Unis
Plus d'un an d’utilisation de l’application
10 août 2023

Malik's exceptional assistance made resolving my issue incredibly easy and seamless. His prompt and efficient support truly exceeded my expectations. I am highly impressed with the level of service I received. Thank you, Malik!

CrunchLabs
États-Unis
Plus d'un an d’utilisation de l’application
Recharge a répondu 13 août 2023

We appreciate you taking the time to leave us a five star review - and for the shout out to Malik! We're glad to hear that you've had a positive experience with Recharge.
- Ty Bailey | VP of Services

29 janvier 2021

Stefan M. was extremely helpful in making the migration into recharge a seamless process! Excited to get things rolling on the new platform.

Pricklee Superfruit Water
États-Unis
Plus d'un an d’utilisation de l’application
8 février 2022

I love how this app truly acts like an automated subscription! Our team does not have to manually enter in orders anymore! If I have a question about an updated feature, I can easily e-mail tech support and they fix the problem for me . . . quickly! Erica was great at assisting us!

Nature's Select Carolinas
États-Unis
Plus d'un an d’utilisation de l’application
15 décembre 2021

Hi, recharge is an excellent app and service that makes it simple to easily manage subscriptions. Moreover, the support team at recahrge are fantastic! I have had only the best support from their support staff, they are professional, reliable and swift!

BYLR
États-Unis
Plus d'un an d’utilisation de l’application
19 novembre 2023

Thomas is the MAN he really helped me out fast. Like freaky fast, faster than Jimmy Johns.

THENTIC
États-Unis
Plus d'un an d’utilisation de l’application
Recharge a répondu 28 novembre 2023

Thank you so much for leaving a review and giving a shout out to Thomas!

- Ty Bailey | VP of Services

Modifié le 10 mai 2024

Nena provided me with timely and efficient support and was very friendly and polite :-)

LYKON
Italie
Plus d'un an d’utilisation de l’application
Recharge a répondu 15 novembre 2023

We're glad to hear you've had a positive experience with Recharge. We appreciate the review!

- Ty Bailey | VP of Services