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Great app and especially great onboarding support by Milena. Recharge is a highly flexible subscription app
Kinder Beauty has been on ReCharge since day one, going on 2.5 years now. We love the ReCharge team, and they've helped us scale from a new startup to a significant ARR. They are always looking to improve and to rollout new features for brands like ours, and they truly understand the challenges subscription DTC businesses face. Big fan!
Matt, Alicia, Owais and others have continuously provided quick support to our questions and requests. I truly appreciate their responsiveness in addressing our issues. Thanks!
ReCharge is fantastic! Highly recommend. The team driving this service is absolutely incredible and thorough when assisting with issues. The features and abilities for our customers to manage, update, remove their subscription are all there and easy to use. Lots of useful reporting and tracking metrics and more. Also, ReCharge can handle large subscription models really well. We have over 15,000 subscribers currently so if that doesn't tell you they can do it, I don't know what will. Of course there are be things that can be cleaned up and added over time and I know ReCharge pays close attention to the moving pieces within Shopify so that they are always compliant. Five stars!
We've been using this service for 3 years now and have been very happy. Support has been very helpful any time I have reached out.
Milica L. on the support team was super helpful and fixed my problem in no time at all. Great app and service!
Best in class subscription app for Shopify. Really good customer service, Milena was amazing I figured my issue so quickly
This is a very extensive payment solution for subscription businesses. The product is very advanced and offers both for small ecommerce as for bigger enterprises a complete solution. Very customizable. The best thing though is the customer support team. When you scale complexity arises due to the nature of a subscription business, but the customer support team is awesome, fast, accurate and very friendly in helping you along the way. We've tried other subscription apps, but Recharge is by far the best option out there.
Also for custom work Nick from the e-shop Genius is really helpfull!
Our launch engineer at Recharge, Jairus Streight, has been nothing short of fantastic. We've rolled out 6 region stores swiftly, thanks to his exceptional support. He's always ready to jump on a call and ensure each launch and migration goes smoothly. With no hiccups, and even an increase in conversion rate and revenue, we're thrilled with the service.
Thinking of upgrading your subscriptions or future-proofing your store's growth? Go for Recharge's implementation team, and if you can, ask for Jairus!
Thank you for taking the time to leave a shout-out for Jairus and all of his hardwork getting you launched! We're glad to hear about your positive experience.
- Ty Bailey | VP of Services
We're using this app to help capture repeat orders and it's doing very well for us. The support team is very helpful with all our concerns and issues.