Recharge Subscriptions

I’ve loved recharge. Customer service is so fast, friendly , and efficient.

Jairus saved our migration! We came over from Appstle and he was great at making sure we were on track to migrate when we needed to. He made the process very smooth, and always with a smile despite our annoying questions!

Duska was of great help and resolved the issue in a timely manner

This has worked a dream until an issue came up with regards to a change shopify made. Alicia got back to me within mins and go the issue resolved. Great service.

Great app and has added so much value to my website. Great team behind it too, who are only happy to help.

We updated our shipping terms and April M was super helpful in updating all of our existing subscriptions. They were faster to respond than expected and we had resolution within an hour or two.

Katy was very helpful, she was unable to duplicate my problem but she went in and update the information I was having issues with. Then asked me to reach out if the problem continues.

UPDATE: Customer service was great and was able to resolve the refunding issue we had (i.e. issuing the refund thru Shopify's dashboard doesn't initiate the refund, so be sure to issue the refund thru the Recharge/Stripe/3rd Party app!) George was awesome and even reimbursed the couple of dispute fees we had. Other than the refund issue, this app has worked great for us and it was very easy to set up.

Always have a great experience with their CS answering my questions quickly and thoroughly. They always follow up and ensure I am satisfied with their support. Could not recommend more!

Malik's exceptional assistance made resolving my issue incredibly easy and seamless. His prompt and efficient support truly exceeded my expectations. I am highly impressed with the level of service I received. Thank you, Malik!