Avis (1 912)

Note globale
4,6
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
Modifié le 1 juillet 2021

Sydney just gave me the best customer service ever, I have to say I am more than impressed as she was fast, polite and to the point. I have my issue solved in minutes!!! The rest of Shopify companies should learn from the team at Recharge as they are simply TOP

LaPatataInteligente.com
Espagne
Environ un an d’utilisation de l’application
22 juillet 2021

I had a great experience this morning with recharge chat support! Snežana A. went above and beyond in helping a new user navigate all the questions I had and any issues I was having with my subscription service. You are very lucky to have a representative like Snežana A.

The Caterpillar Tree
États-Unis
Environ un an d’utilisation de l’application
14 septembre 2021

Very helpful resolving my issue of removing some unneeded code on the login screen. Also timely in response.

SoulKu
États-Unis
Environ un an d’utilisation de l’application
20 juin 2023

From onboarding to support, Recharge has been a great tool for our subscription-based business. Support is outstanding and they are able to prioritize tasks when multiple requests are submitted—a rare feat for a Shopify app. There are cheaper solutions out there, but with Recharge you get what you pay for. As long as they continue providing excellent support and best of class subscription features, we'll be customers.

Honest History
États-Unis
Environ un an d’utilisation de l’application
Recharge a répondu 27 juin 2023

Thank you for the kind shout out to both our app and the support team behind it!

- Ty | VP of Services

3 avril 2023

Does what it says and we have been very happy so far and the team has been accommodating with helping us grow our subscription program.

Dermelect Cosmeceuticals
États-Unis
Environ un an d’utilisation de l’application
Recharge a répondu 10 mai 2023

We are glad to hear that you've had a positive experience with Recharge thus far. Thank you for the five stars!
- Ty | VP of Services

19 mai 2022

During the pandemic we wanted a quick and affordable solution to add a subscription service to our coffee website, we were recommended Recharge and have been delighted at how it's increased our direct to consumer business. On initial set up, we hadn't achieved full integration with our customers' regular accounts but the Recharge Support team were brilliantly responsive and helpful. I dealt with the same agent throughout and she went above and beyond to help us get the fix we needed and optimise the associated webpages and email notifications. An unexpectedly personal and great customer service experience.

Raw Bean Coffee
Royaume-Uni
Environ un an d’utilisation de l’application
Modifié le 6 octobre 2021

I use the app for a monthly ribbon subscription box and it is so easy to navigate. Help response times are super fast and reps are so helpful!!

YiaYia's Nook
États-Unis
Environ un an d’utilisation de l’application
13 septembre 2023

There have been lots of subscription apps popping up lately and Recharge definitely is on the pricier side. However, it is by far the most robust/enterprise level products out there and there continue to be product improvements. Their customer support is always knowledgeable as well. If you're a business that wants to scale your subscription offering and will likely need a software that's flexible enough to be customized to your needs, then Recharge is your best bet.

Viva Raw
États-Unis
Environ un an d’utilisation de l’application
Recharge a répondu 17 septembre 2023

We really appreciate your feedback. I'm glad to hear that you've had a positive experience with Recharge!
- Ty Bailey | VP of Services

15 août 2021

I have asked a lot of questions, and they have been very helpful! Would recommend them for anyone you needs a subscription form of payment.

My Loxxi
Australie
Environ un an d’utilisation de l’application
27 juillet 2021

Fantastic app and great support, thanks very much! The subscription works really well and can be customized, also Tigist has helped a lot with support

NutriPaw
Royaume-Uni
Environ un an d’utilisation de l’application