Avis (1 801)
Affiner
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quick and friendly support on most recent issue. Got my question answered will little fuss. Thanks.
Thank you so much for the positive feedback. We are always striving to create a platform to help merchants maximize the value of their customers.
- Ty | VP of Services
I began using Recharge when I migrated over from WooCommerce to Shopify. Recharge customer service has been nothing short of amazing, replying so quickly no matter the day. Seriously, their customer service is unmatched. Highly recommend recharge from those who are beginners to using Shopify plugins, all the way through experts!
Hi Denis, Your response was prompt & thorough. Thank you. It is very much appreciated. Take care & be well.
Great onboarding and account management. We have a special "personalized" bundle setup where we need to add/remove products from subscriptions and Recharge's team has been very supportive and they still are.
We have a direct Slack connection to their API support team and their account managers are very responsive and supported us in migrating from our previous subscription provider.
If you're looking for committed B2B support to help you get set up and run your subscription business, Recharge is a great way to go in my experience.
We are in the process of installing Recharge in the backend of our Shopify theme. Maryam was extremely helpful in answering our questions and providing links for instructional navigation integration. Maryam definitely deserves a 5-Star+ for Customer Service. All the best. Paul
Reached out to Customer Service, and was helped by a wonderful Customer Service Rep named Juan. Thanks for your quick help and reply!
Chris from the support team was extremely quick and knowledgable when it came to a bulk change I needed in a time sensitive amount of time. He was very thorough and explained in an easy way what he needed from me in order to complete the task on his end. I couldn't have asked for a better experience to a task that seemed daunting beforehand.
I used this app for my monthly subscription boxes and recently decided to change my theme. I had some difficulty integrating this app but the Recharge team was so helpful! They fixed my issue immediately.
I really like the application and the technical support.
We're glad to hear you've had a positive experience with Recharge! Thank you for the review.
- Ty Bailey | VP of Services
Easy onboarding process. Jairus was very helpful.
Thank you for your review!
Ty Bailey | VP of Services