Avis (1 767)

Note globale
4,5
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
28 mars 2024

The customer service team is very helpful!

Mario Badescu
États-Unis
Plus d'un an d’utilisation de l’application
Recharge a répondu 8 avril 2024

We appreciate the shout out to our support team!

Ty Bailey | VP of Services

21 février 2024

Their support team is great to deal with. Very straightforward and cool.

BulkSupplements.com
États-Unis
Plus de 4 ans d’utilisation de l’application
Recharge a répondu 26 février 2024

We appreciate the five star review!

- Ty Bailey | VP of Services

Modifié le 15 février 2024

Moved from Skio and it took alot longer than I expected. Jairus was good and nice but left our site with a laggy add to cart and our subsription portal is now not working for our customers so I have had to manually do it for the past week. Would have been much easier staying with skio

Matcha Made
États-Unis
Environ un an d’utilisation de l’application
Recharge a répondu 12 février 2024

We appreciate the five star review and the shout out to Jairus!

- Ty Bailey | VP of Services

14 mars 2024

Great help from Miley, great Customer Success !

Bleen
France
Environ 2 ans d’utilisation de l’application
Recharge a répondu 21 mars 2024

Thank you for taking the time to leave a review and a shout out for Miley!

- Ty Bailey | VP of Services

20 mars 2024

very helpful customer service!

Parentgiving
États-Unis
Plus d'un an d’utilisation de l’application
Recharge a répondu 25 mars 2024

We appreciate the review!

- Ty Bailey | VP of Services

29 janvier 2024

The app works well but more than anything we really appreciated the help from support on customising according to our needs. Nick from the e-shop Genius was quick and helpful, and understood our needs immediately.

Dr. David Jack
Royaume-Uni
Plus d'un an d’utilisation de l’application
Recharge a répondu 5 février 2024

We appreciate you taking the time to drop a review!

- Ty Bailey | VP of Services

8 février 2024

Roberto was very patient with my problem and helped me out immediately. Thank you!

animailadventures
États-Unis
Presque 2 ans d’utilisation de l’application
Recharge a répondu 12 février 2024

We appreciate you leaving us a review!

- Ty Bailey | VP of Services

8 janvier 2024

Recharge Pro is a phenomenal app. We've used this integration for years and it has worked wonders for our website and managing our subscriptions. We recently need assistance in customizing some of our subscriptions for our 2024 initiatives and we had the pleasure of work with Bryan from their team who worked with us for several hours to get our entire back end set up and fully functional. Everything from the integration, the service, to the staff is 5-star!! Highly recommend using recharge and their services for your business.

Kibo Foods
États-Unis
Plus de 3 ans d’utilisation de l’application
Recharge a répondu 16 janvier 2024

Thank you so much for taking the time to leave a five star review!

- Ty Bailey | VP of Services

16 février 2024

Charged me 100$ per month for my subscription without my approval. Extremely dishonest company to long time customers. DO NOT USE.

Sock Bro
Canada
Plus de 2 ans d’utilisation de l’application
Recharge a répondu 19 février 2024

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.
Support: https://support.rechargepayments.com/hc/en-us/requests/new

19 février 2024

Increased price with no warning! £79.60 a month.

Absolute con! I think they are hoping most businesses won't notice or bother chasing refund.can only close account by requesting them to do it!

Stay away!

Nurtured By Nature
Royaume-Uni
Plus d'un an d’utilisation de l’application
Recharge a répondu 26 février 2024

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services