Avis (1 962)
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I do not want to give this app the 5 stars as I was really frustrated with the very messy conversion process that was forced on me by Recharge and Shopify. However, the 5 stars are solely for Nick, from the e-shop Genius, (as I don’t know where else to leave the review) who really saved this project for me. We had custom code that changed the way my site functioned and Nick was very considerate ...
We appreciate you taking the time to leave your feedback.
- Ty Bailey | VP of Services
The process of switching over to Recharge started off a little rocky, but once Vinse took over the process for us, everything went perfectly, doing everything that needed to be done, taking the workload away from us. The switchover was executed without fault. As well as things going without a hitch from a practical sense, Vinse also made us feel confident there wouldn't be any problems, as the ...
Thank you for the five star review!
- Ty Bailey | VP of Services
A+ response time.
We appreciate you leaving a review!
- Ty Bailey | VP of Services
Edit: NOTHING YOU SAY IS GOING TO JUSTIFY $25 to $100!!! STAY AWAY. THE WORST EXPERIENCE WITH AN APP ON SHOPIFY I HAVE EVER HAD. We are a small business that started using recharge last year. The charges were % based and worked ok for us. We spent around $5-25 monthly for the app. We were not aware and did not receive the emails regarding price change. We found out later on when viewing bills - ...
Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan ...
Great app, but terrible customer service. Once you’re using it it’s almost impossible to get any help or meaningful communication. Paying money for it but can’t get any help setting anything up.
We appreciate you taking the time to share this feedback. We see you’re in conversations with our team now and we’re always interested in chatting to know how we can improve. ...
Amazing experience -fast, friendly service that got my problem solved!
Thank you for the five star review!
- Ty Bailey | VP of Services
Always quick respond and help, highly appreciated!
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
customer service helped us navigate issues with our site in a timely manner. I was impressed!
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
They are great to work with, we have been with them probably since the beginning of time (2017) and we have no plans of moving away from them! Best in the business and always very helpful!
Thank you so much for the five star review - and for your partnership through the years!
- Ty Bailey | VP of Services
All apps have problems but the best thing about this one is that you can connect with Jaden W and get help and the answers you need very quickly compared to other apps. We spent weeks trying to figure out why our new website had a certain "bug". Jaden W was able to fix it in just a few emails in a couple of hours!
Thank you for the review and the shout out to Jaden!
Ty Bailey | VP of Services