Avis (1 948)

Note globale
4,6
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
11 août 2024

All of a sudden increased their price from less than 10 dollars to 100 dollars without notifying their customers, when contacted, they are not willing to provide a refund.

EqualRXN
États-Unis
Plus d'un an d’utilisation de l’application
Recharge a répondu 26 août 2024

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

1 août 2024

We've been using the Recharge Subscriptions app for our business for a few years, and we've been overall satisfied with its functions, fairly seamless integration, and analytics capabilities.

The conversion process wasn't necessarily seamless, but the issues were minor enough, and easy to figure out. We did find the Recharge support staff to be fairly quick at responding, knowledgable, and above all, helpful in troubleshooting and providing solutions.

Bolt Coffee Subscriptions
États-Unis
Plus de 5 ans d’utilisation de l’application
Recharge a répondu 5 août 2024

We appreciate you taking the time to leave a review and feedback!

- Ty Bailey | VP of Services

3 juillet 2024

They are great to work with, we have been with them probably since the beginning of time (2017) and we have no plans of moving away from them! Best in the business and always very helpful!

Ellie
États-Unis
Plus de 7 ans d’utilisation de l’application
Recharge a répondu 8 juillet 2024

Thank you so much for the five star review - and for your partnership through the years!

- Ty Bailey | VP of Services

23 juillet 2024

Hi, Sydney was very helpful and helped us fix our issue of working with manage subscriptions. She took it upon herself to take time out of her day and solve the issue. Thank you and give her a raise!

Square Fare
États-Unis
4 mois d’utilisation de l’application
Recharge a répondu 29 juillet 2024

Thank you for taking the time to leave a review - and for the shout out to Sydney!

- Ty Bailey | VP of Services

20 septembre 2024

Fantastic support

Pip & Nut
Royaume-Uni
Plus de 5 ans d’utilisation de l’application
Recharge a répondu 30 septembre 2024

Thank you for the five stars!

- Ty Bailey | VP of Services

23 juillet 2024

I had an issue with the widget not showing up on my site, and Norm was able to help me quickly identify the problem. The expertise and prompt assistance made the process smooth and efficient. I appreciate the support and highly recommend their services.

THE DAILY DECADENCE
États-Unis
26 jours d’utilisation de l’application
Recharge a répondu 29 juillet 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

21 août 2024

I would recommend!

MonsterCPAP
Canada
Presque 4 ans d’utilisation de l’application
Recharge a répondu 26 août 2024

Thank you for your review!

- Ty Bailey | VP of Services

2 septembre 2024

App super completa per la funzione abbonamento. Supporto veloce e disponibile. Metto 4 stelle perché al momento abbiamo problemi con gli abbonamenti attivi su prodotti esauriti (quando il prodotto va sold out, l'ordine si crea lo stesso).

SofidelShop
Italie
Environ 5 ans d’utilisation de l’application
Recharge a répondu 16 septembre 2024

Thank you for your review!

- Ty Bailey | VP of Services

17 juillet 2024

Great Customer Service! Jenalyn helped me set up the product page and fixed some issues with the widget. Now we will test the app and see how it goes. Thanks!

Mint Cleaning
Canada
4 mois d’utilisation de l’application
Recharge a répondu 22 juillet 2024

We appreciate your five star review and shout out to Jenalyn!

- Ty Bailey | VP of Services

28 août 2024

Great app and great support!

Genesis Health Products
États-Unis
Environ 2 ans d’utilisation de l’application
Recharge a répondu 16 septembre 2024

Thank you so much for the review!

- Ty Bailey | VP of Services