Recharge Subscriptions

Great and helpful customer service that always answers really fast! They really care about helping you.

We are very pleased with ReCharge for the two months we've been using it. Our main worries are keeping things in stock to keep up with our subscriptions! Our time with the growth manager is coming to a close next week and I'm curious to see if that will impact our experience. So far we are pleased with the support and feel like we chose the right subscription app. In terms of improvements, we would like a feature where you could safeguard your subscription supply. For instance, there were times that we put a product out of stock in Shopify, so we have enough to fulfill subscription orders of that product. But to do that, you have to select "Create order always (and reduce inventory)." However, we then found in the ReCharge Customer Portal those products that are out of stock in Shopify, are in stock in the Customer Portal because of that order processing setting - which allows customers to change their subscription to something else that might be getting rationed. I think there needs to be additional controls to help stores manage and prioritize subscription orders and customers because it can become quite complex. We also had an issue with multiple shipping charges if an order included multiple subscriptions that have different recurring schedules. We are using ReCharge Shopify Checkout Integration and ReCharge says it is an issue that Shopify needs to solve, along with the 2.0 subscription widget not switching the price label between one-time and subscription options. I would like ReCharge and Shopify to work together to solve important issues that affect both of their customers.

Great onboarding help! Arlon was amazing! So knowledgeable! Very happy to begin this partnership with Recharge!

Have been using this app for the past year and a half. We just relaunched our product line and had some issues. Bryan from support was able to solve our issues within a few hours. Excellent software and staff! Would highly recommend!

Incredible app. It is the core of our entire business. Great features, great support, great communication. We wanted to scale our business into a large subscription company. There is no better app than Recharge to make that happen. Running a subscription company can be complex logistically, it would be impossible to do this on your own. Recharge provided me with every resource I needed to make a multi-million dollar, scalable business possible.

So far so good with Recharge. Customer service is great. They respond to support tickets quickly and are always helpful.

Super app. I highly recommend it. Super customer support also, highly responsive! 5 out of 5 hands down.

Thank you for helping Jaden! You were able to resolve our issue quickly and kept me updated each step of the way.

Great app and Jessie M was a huge help with a recent issue I had. Really useful helping with my subscription business. thanks!

ReCharge is the perfect app for subscriptions. It helps you track and rollout the subscriptions faster and smoother. Their customer support are really friendly and they will assist you as much as they can.