Avis (1 957)

Note globale
4,6
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
31 août 2021

Good app - rather efficient for businesses wanting to set up subscriptions. Great possibilities of customization also.

la marque en moins
France
Plus d'un an d’utilisation de l’application
16 juillet 2021

Obviously the best subscription app on the app store! Even customer support is killer and technical as nails! Dalia helped me set up custom settings on the backend to support my shipping needs for recurring payments in just minutes! Thanks all!!

Bear Balanced
États-Unis
Plus d'un an d’utilisation de l’application
Modifié le 9 juin 2021

None existent customer service. Charges don't go through and tech support doesn't know why and won't answer you. Impossible to get help, they refuse to even offer a phone number!

eFlow Nutrition
États-Unis
Plus d'un an d’utilisation de l’application
30 octobre 2023

It was great!

Bariatric Eating
États-Unis
Plus d'un an d’utilisation de l’application
Recharge a répondu 15 novembre 2023

Thank you for the five star review!

- Ty Bailey | VP of Services

27 octobre 2023

Love Recharge. I migrated from a different subscription tool, and Recharge is significantly better. On top of that, their team is constantly working on new innovation and features to help you better retain your customers and reduce churn with a couple clicks of the button. Shout out to Gordon Chandler, our main Recharge contact, as well as Dennis Newel on Recharge engineering who've helped our business really turn the tide and have a prospering and growing subscription business. Highly recommend!

Hawthorne
États-Unis
Plus d'un an d’utilisation de l’application
Recharge a répondu 15 novembre 2023

We're glad to hear about your positive experience with the migration to Recharge! Thank you for the shout out to Gordon & Dennis!

- Ty Bailey | VP of Services

19 novembre 2021

Breanna W.
Recharge Support Engineer - SUPER HELPFUL GAL! She have me the best online help I have ever received.

The Ecology Center
États-Unis
Plus d'un an d’utilisation de l’application
31 mars 2022

We wanted the best subscription app out there and are very happy we chose Recharge. Their account team are very helpful and responsive. Integration was simple. Most importantly, our customers love the functionality and control they have over their subscriptions.

For Wellness
États-Unis
Plus d'un an d’utilisation de l’application
23 novembre 2021

I wanted to reinstate a customer subscription that had expired (they signed up for a special offer discount on an 8 cycle promotional subscription). Only challenge was that they asked to do this once the subscription was over and I couldn't find a way of bringing this back. Contacted support and raised a ticket, Tigist straight on the case and fixed it rapidly, she is a hero.
Perhaps a way of simply and easily bringing back subscriptions that have lapsed could be developed as an option?

Fresh Coffee
Royaume-Uni
Plus d'un an d’utilisation de l’application
6 janvier 2021

Great support from Recharge, quick to respond and to sort issues. Their team is always understanding and helpful

Veg Box Fresh
Royaume-Uni
Plus d'un an d’utilisation de l’application
20 juillet 2023

VERY DISSAPOINTED - After seeing the greedy change to pricing!

We have been using Recharge for nearly 2 years, and thought the prices were ok... though already not cheap. To now hear that the prices are being changed from "0 per/m with a 1% + 10¢ per transaction" to "$99 per/m with 1.25% + 19¢ per transaction fee" is mind-blowing.
Obviously, these guys don't care for their current customer base, especially the smaller businesses.

Na'vi Organics
Royaume-Uni
Plus d'un an d’utilisation de l’application
Recharge a répondu 24 juillet 2023

We’re sorry to hear this feedback. We did not make this decision lightly and the change will not impact your business until January 1, 2024. If there is anything else we can do to help during this time of transition, please reach out to us.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services