Avis (1 957)
Affiner
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Par note
Jairus saved our migration! We came over from Appstle and he was great at making sure we were on track to migrate when we needed to. He made the process very smooth, and always with a smile despite our annoying questions!
We appreciate the five star review and the shout out to Jairus!
- Ty Bailey | VP of Services
Extremely prompt responses, usually same day. Helped us with updating our quarterly billing schedule with ease.
I’ve loved recharge. Customer service is so fast, friendly , and efficient.
Thank you for the shout out to our support team. We're glad you've been enjoying your time with Recharge!
- Ty Bailey | VP of Services
Duska was of great help and resolved the issue in a timely manner
Thank you for taking the time to leave a review - and for the shout out to Dushka!
- Ty Bailey | VP of Services
Implementing Recharge into our business was a breeze, thanks to Vinse's outstanding assistance. His expertise made complex concepts easy to understand, and his responsiveness ensured all my questions were promptly addressed. Plus, the software itself is incredibly user-friendly, making managing subscriptions a smooth and efficient process. Highly recommended for anyone considering integrating to Recharge!
We appreciate you taking the time to leave this review!
- Ty Bailey | VP of Services
This has worked a dream until an issue came up with regards to a change shopify made. Alicia got back to me within mins and go the issue resolved. Great service.
Great app and has added so much value to my website. Great team behind it too, who are only happy to help.
Thank you so much for your shout out to both our app and the team!
- Ty | VP of Services
We updated our shipping terms and April M was super helpful in updating all of our existing subscriptions. They were faster to respond than expected and we had resolution within an hour or two.
Katy was very helpful, she was unable to duplicate my problem but she went in and update the information I was having issues with. Then asked me to reach out if the problem continues.
UPDATE: Customer service was great and was able to resolve the refunding issue we had (i.e. issuing the refund thru Shopify's dashboard doesn't initiate the refund, so be sure to issue the refund thru the Recharge/Stripe/3rd Party app!) George was awesome and even reimbursed the couple of dispute fees we had. Other than the refund issue, this app has worked great for us and it was very easy to set up.