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Always have a great experience with their CS answering my questions quickly and thoroughly. They always follow up and ensure I am satisfied with their support. Could not recommend more!
Malik's exceptional assistance made resolving my issue incredibly easy and seamless. His prompt and efficient support truly exceeded my expectations. I am highly impressed with the level of service I received. Thank you, Malik!
We appreciate you taking the time to leave us a five star review - and for the shout out to Malik! We're glad to hear that you've had a positive experience with Recharge.
- Ty Bailey | VP of Services
Stefan M. was extremely helpful in making the migration into recharge a seamless process! Excited to get things rolling on the new platform.
I love how this app truly acts like an automated subscription! Our team does not have to manually enter in orders anymore! If I have a question about an updated feature, I can easily e-mail tech support and they fix the problem for me . . . quickly! Erica was great at assisting us!
No reaction for support. I cancelled in 2023 the app due to a hefty price increase and they still charge. No answers to tickets. Fraud.
I appreciate you taking the time to leave a review. I'll be in communication with my team regarding the concerns you have surfaced.
- Ty Bailey | VP of Services
Hi, recharge is an excellent app and service that makes it simple to easily manage subscriptions. Moreover, the support team at recahrge are fantastic! I have had only the best support from their support staff, they are professional, reliable and swift!
I received great and friendly customer support from Meredith. I really appreciated her quick response to my issue. She was very patient as we worked together on answering my problem. Thank you!
Really easy to use and integrate tool.
Vincent from the support team was a key piece to make webhooks work.
We appreciate your review and the shout out to Vinse!
- Ty Bailey | VP of Services
The technical support team thoroughly gets in-depth in helping us resolve our Recharge concern. They provided us with a lot of files that are very helpful. Thank you so much for helping us out!
Thank you so much for the positive feedback and the shoutout to our support team. We are always striving for the highest level of support for our merchants.
- Ty | VP of Services
I've been using Recharge for a while now, and have always had a positive experience. In the last few days, I have been experimenting with some slightly more complex elements within the page designs and was stumbling at getting my subscription app to work correctly with Recharge. However, I reach out to their support team and was helped every step of the way by Eduardo who personally helped me fix the issue that was arising. Clearly, Eduardo offered some out-of-scope support which I massively appreciate.
Thanks!