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Excellent work and assistance from Renata V. She was really helpful and kind. She did an excellent job, thank you very much!
Thank you so much for your shout out to Renata - we think quite highly of her as well! Appreciate you taking the time to leave a review.
- Ty | VP of Services
Alex G. helped me resolve an issue on my product page that was loading. They were so helpful! It was such a relief, they helped me make my store great!
Excellent customer service from Sarah to an existing customer - resolved an email ticket within an hour
The app is easy to use and setup, but find it limited with some options. Most importantly, we really need it to support multiple currencies and it doesn't yet. Support has been very helpful for any troubleshooting as well.
Sydney just gave me the best customer service ever, I have to say I am more than impressed as she was fast, polite and to the point. I have my issue solved in minutes!!! The rest of Shopify companies should learn from the team at Recharge as they are simply TOP
I had a great experience this morning with recharge chat support! Snežana A. went above and beyond in helping a new user navigate all the questions I had and any issues I was having with my subscription service. You are very lucky to have a representative like Snežana A.
Very helpful resolving my issue of removing some unneeded code on the login screen. Also timely in response.
Excellent customer support, huge thanks to Christian that has done an amazing work!
Thank you for the review and the shout out to Christian!
- Ty Bailey | VP of Services
From onboarding to support, Recharge has been a great tool for our subscription-based business. Support is outstanding and they are able to prioritize tasks when multiple requests are submitted—a rare feat for a Shopify app. There are cheaper solutions out there, but with Recharge you get what you pay for. As long as they continue providing excellent support and best of class subscription features, we'll be customers.
Thank you for the kind shout out to both our app and the support team behind it!
- Ty | VP of Services
Does what it says and we have been very happy so far and the team has been accommodating with helping us grow our subscription program.
We are glad to hear that you've had a positive experience with Recharge thus far. Thank you for the five stars!
- Ty | VP of Services