Avis (1 863)

Note globale
4,6
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
Modifié le 23 décembre 2021

I had a glitch with Subscription Details pop up. My design didn't show up as intended. The pop up appeared but would be very difficult to read. I couldn't find why my design wasn't showing up and I couldn't find a way to remove the pop up completely. I emailed on 23rd of December and within an hour the issue was resolved. I honestly didn't think I'd get a response till after Christmas. But I am grateful to have had this little annoying design flaw fixed quickly. Big thank you to Hector!

Apostate Coffee
États-Unis
4 mois d’utilisation de l’application
24 juin 2021

Great app and great customer support. It gets the job done, and helps us manage what are soon to be over a hundred subscribers.

Neletab •
Espagne
4 mois d’utilisation de l’application
24 novembre 2020

Stefan was super helpful and went above and beyond to make sure I understood the migration process. it was more complicated than expected... but ReCharge is there for every step.

WEvolve Box
États-Unis
4 mois d’utilisation de l’application
30 mars 2022

Recharge team is beyond helpful and hands on when asked of them! Jairus went above and beyond helping us launch and Grey has helped us optimize by answering all further questions & recommending ways to improve. The app works just as needed with all the KPI's we are typically looking for and is very easy to manage as well. Since this is a new functionality for our brand, we would love to have a comparison section added to review our bench marks against our industry and overall standards.

Glow Recipe
États-Unis
4 mois d’utilisation de l’application
7 janvier 2022

I use Recharge Subscriptions to automate the charges for monthly and annual subscriptions. It has been an excellent app. The developer provided me with the help I needed to set up my subscriptions. There have been only a couple of minor hiccups, but the customer service representatives addressed them quickly and were very courteous.

Eat Like A Bear!
États-Unis
4 mois d’utilisation de l’application
13 avril 2022

Great app, great customer service. Very efficient at responding and has been a great addition for our website.

Olly's
Royaume-Uni
4 mois d’utilisation de l’application
21 novembre 2022

Recharge has a great back end and very clear logic, which has been easy to match up to our business needs. The help we have received from the Growth and Support teams has been priceless, and enabled us to navigate around roadblocks with innovative solutions.

Industry Beans
Australie
4 mois d’utilisation de l’application
5 novembre 2021

Bryan Nguyen was extremely helpful with navigating through this app. He was able to solve my issues and explain to me in detail what was happening and how to solve it. Thank you again!

Venice Beach Wines
États-Unis
4 mois d’utilisation de l’application
11 août 2021

Customer service is the backbone of any client focused business. Recharge's customer service is beyond excellent. Thank you Nikola

Naya-premium-coffee
États-Unis
4 mois d’utilisation de l’application
11 novembre 2022

Excellent Customer Support by Christian. He checked into the issues for me and assisted me to resolve them without delay. I was having issues with the Subscription Management opt in page not appearing and also I was having issues with customers not being able to easily find how to manage their subscriptions without digging through emails.
Christian assisted me to create menu items that would provide customers a direct link to their Recharge Login and Also worked out the kinks and got my Subscription Management via Text page to load properly. This is what I call customer service. He provided immediate solutions and supporting documentation and also noticed that my email was not accurate and thus the reason why I was not getting Chat transcripts which provide me with details and links and graphics for future reference so this all was not a waste of time and everything just disappears and I have nothing. this made my experience incredibly useful and productive instead of putting the entire burden on me when I am already frustrated and just want to give my customers what they want. I am fine with readying articles and doing my due diligence but when someone can assist like Christian and understand where I am stuck and make everything work for me, this is true value and why I would continue to use this ReCharge subscription service and make me feel valued as a customer. Thank you Christian, you are a value to your organization

Peak Herbal
États-Unis
4 mois d’utilisation de l’application