Avis (1 957)

Note globale
4,6
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
19 mai 2022

During the pandemic we wanted a quick and affordable solution to add a subscription service to our coffee website, we were recommended Recharge and have been delighted at how it's increased our direct to consumer business. On initial set up, we hadn't achieved full integration with our customers' regular accounts but the Recharge Support team were brilliantly responsive and helpful. I dealt with the same agent throughout and she went above and beyond to help us get the fix we needed and optimise the associated webpages and email notifications. An unexpectedly personal and great customer service experience.

Raw Bean Coffee
Royaume-Uni
Environ un an d’utilisation de l’application
13 septembre 2023

There have been lots of subscription apps popping up lately and Recharge definitely is on the pricier side. However, it is by far the most robust/enterprise level products out there and there continue to be product improvements. Their customer support is always knowledgeable as well. If you're a business that wants to scale your subscription offering and will likely need a software that's flexible enough to be customized to your needs, then Recharge is your best bet.

Viva Raw
États-Unis
Environ un an d’utilisation de l’application
Recharge a répondu 17 septembre 2023

We really appreciate your feedback. I'm glad to hear that you've had a positive experience with Recharge!
- Ty Bailey | VP of Services

15 août 2021

I have asked a lot of questions, and they have been very helpful! Would recommend them for anyone you needs a subscription form of payment.

My Loxxi
Australie
Environ un an d’utilisation de l’application
Modifié le 10 février 2021

I use this app for monthly subscriptions on our website. It is user friendly and even when there is something I don't know how to manage, their support team is prompt and very helpful.

Outstanding Foods
États-Unis
Environ un an d’utilisation de l’application
15 décembre 2023

Excellent customer service! Kiki from Recharge was amazing and helpful in answering my question.

Rebel Cheese
États-Unis
Environ un an d’utilisation de l’application
Recharge a répondu 19 décembre 2023

Thank you for taking the time to leave a five star review!

- Ty Bailey | VP of Services

29 mars 2021

Great App and great support. We use Recharge in 5 Shopify Stores and it works fine. Also the support is very friendly!!!

JARMINO
Allemagne
Environ un an d’utilisation de l’application
9 novembre 2022

Very easy to setup the app to work, but due to the way our site was designed, we needed some custom functionality. The customization in the app is quite limited so we needed some assistance - we contacted Recharge support and they directed us to their merchant dev program, where we ended up finding Nick from e-shop Genius. They helped us setup the app to function exactly as we wanted, and all for free! Nick was very responsive to our questions.

Oceans Alive
Royaume-Uni
Environ un an d’utilisation de l’application
20 avril 2023

I had an issue with a missing contract, and Sean G. was friendly and quick to resolve the issue for me and get the user's information added. Anytime I have needed to reach out to Recharge for assistance, their agents have consistently been pleasant and knowledgeable.

Omaze UK
Royaume-Uni
Environ un an d’utilisation de l’application
Recharge a répondu 10 mai 2023

We appreciate the kudos - especially the shout-out to Sean G! Our support staff works hard to model our core value of empathy in all our merchant interactions.
- Ty | VP of Services

23 juin 2021

Appli très intuitive, équipe très réactive. Le service support répond en général dans la journée, vraiment top!

choosemi
France
Environ un an d’utilisation de l’application
Modifié le 29 octobre 2022

This app is great - makes subscriptions easy to manage and their support team is very helpful and responsive. Highly recommend.

JMB Living
États-Unis
Environ un an d’utilisation de l’application