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Great service. The app is what it is - brilliant in many ways, clunky in others, but I love the constant work being put into improving it.
Only app I could find that allows temporary subscriptions. Works very well with lots of customisations. Support is also very good, they fixed it when it wasn't working on our site. Only criticism is temporary subscriptions look permanent on the front-end.
ReCharge offers amazing support, and Gordon has been great at helping us implement specific goals! Definitely go for ReCharge for any subscription business models. Matt was also an amazing help with some super quick support that we needed!
We've used this app for two weeks now and it's been able to accommodate the transfer from two different platforms one of which was a similar platform and the other completely different. Customer service will help walk you through everything and quickly! I was surprised at how fast any problems we ran into were resolved either with instruction on how to fix it or with their team fixing it for us when things became a little more technical. The only downside is the fact that the app isn't compatible with any volume discount apps, but they do offer some alternatives.
Rating is for service as I have only just joined Recharge. I was struggling with something and after I emailed them, they sorted the issue on their side so I didn't even have to do anything. I am not tech savvy. Great service thank you
The Recharge team did an outstanding job helping me migrate from my old subscription platform to this one. Customers are better able to manage their own subscriptions which means fewer emails for me! The ability for customers to add one-time items has also helped increase sales!
Mat and the team was super helpful throughout the integration and migration of our members. We are very excited for the up and coming features which will really help us in taking our service to the next level.
Great app, works like a charm. Does exactly what we needed it to do, plus the customer support team has been really, really helpful in onboarding us, answering any of our questions, and working through issues.
Their customer support is very quick to reply and help with any issues. We have not had any problems using Recharge for our subscription products.
Recharge has helped our business seamlessly implement subscription options directly into our preexisting shopify website/store. The customer service team is very quick and helpful with every step of the process. - Nutrasumma Inc.