Recharge Subscriptions

Great application and support for managing subscription product. They answer quick an in a resolutive way. Recommend them 200%

customer support was amazing, the person in the chat box was really handy. turns out i had deleted a line of code which was spotted instantly

Simple, easy to use and integrate. Makes stores able to set up simple subscriptions and get recurring business. Highly trusted and useful.

Had great help from Brandon P., The app itself is fantastic for businesses looking to leverage the power of subscriptions.

Their support team is great! love how recharge works with Shopify payments. some of the account log-in stuff is a little whacky at set up, but they're always quick to respond and help

Quick customer support, robust app. Recommended!

Hi! I had a great expereince with ReCharge Support team. Tigist assisted me with ReCharge, as my computer was blocking it for some reason. She was very kind and helpful. 10/10!

The customer service provided by Chantz was EXCEPTIONAL!!! He responded quickly in communication, was very patient with me and my numerous requests, and went above and beyond in helping me resolve the issue I had with my website. This was a seamless process and I am truly grateful for the support.

I like this app and it does what I need it to for offering reoccurring subscriptions. All is good on that front. My issue is billing. The billing isn't transparent or fixed, as it should be with a monthly billing cycle. Recharge "holds" the bill as pending, then bills every two or three months. So I'll be charged for a month, then the bill will be marked as pending and I won't be charged the next month, then they release the bill and I'm charged for 2 or 3 months at one time. I have never been able to get a clear explanation on how billing works exactly. I am charged the same amount every month, it is fixed, but when I reach out to customer service they tell me that the billing is variable and that's why I am charged multiple months at once. No one can give me a clear answer as to what I will be charged or WHEN. Even the breakdown in the app only shows the total charges, it isn't itemized so no one knows. This is getting ridiculous. I don't have many subscriptions yet so this will probably be the best time for me to switch over to another app. I feel that 6 months was ample tine for them to figure this out.

Dora always gets back to me super fast and handles whatever tech help I need. She has a very pleasant manner and I really can't thank her enough.