Avis (1 783)

Note globale
4,5
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
4 janvier 2024

Nikola was super helpful in dealing with a recharge / shopify issue we had regarding inventory. After just a few emails it appears everything will be resolved. Nice work!

FUNDAY Natural Sweets
Australie
Plus de 2 ans d’utilisation de l’application
Recharge a répondu 16 janvier 2024

Thank you for leaving us a five star review - and for the shout out to Nikola!

- Ty Bailey | VP of Services

15 décembre 2023

Mallory was super helpful with my particular issue. Not only did they understand exactly the issue I was explaining over chat, they took the time to fully vet the resolution and presented me with exact instructions to complete in my Shopify back end. Once I corrected the issue, Mallory stayed on the ticket and responded to let me know that the issue had been resolved from Recharge's perspective as well. Excellent, efficient service with a resolution completed within the initial contact. Keep up the great service!

I.E. Green Tea
États-Unis
Plus de 3 ans d’utilisation de l’application
Recharge a répondu 19 décembre 2023

Thank you for leaving a review and for the shout out to Mallory!

- Ty Bailey | VP of Services

8 janvier 2024

The agent was great! They sent me some reference links to review.

Revelation Health LLC
États-Unis
Plus de 6 ans d’utilisation de l’application
Recharge a répondu 16 janvier 2024

We appreciate the five star review!

- Ty Bailey | VP of Services

4 janvier 2024

We love using recharge! I have had nothing but stellar experiences with their customer support team.

Organic Muscle Fitness Supplements
États-Unis
Environ 8 ans d’utilisation de l’application
Recharge a répondu 16 janvier 2024

We appreciate the kind words and five star review!

- Ty Bailey | VP of Services

2 janvier 2024

Recharge has been a great solution for my new business. At $99 / month I can accomplish everything I need and don't have to spend $500 / month or more like some of the competitors. Recently had a customer service technical question and their CS rep emailed me back within minutes and solved my problem. Great experience so far!

Sunnyday
États-Unis
6 mois d’utilisation de l’application
Recharge a répondu 16 janvier 2024

Thank you so much for taking the time to leave a review!

- Ty Bailey | VP of Services

11 janvier 2024

We enjoy using this platform for our subscription orders. They also have a great Customer Support Team!

Om Organics
Canada
Presque 2 ans d’utilisation de l’application
Recharge a répondu 16 janvier 2024

Thank you for the review and the shout out to our Support Team!

- Ty Bailey | VP of Services

4 janvier 2024

We had a very complex issue that took months to resolve but Milos on the customer service team did a fantastic job staying on top of it and meeting our needs.

Domestique Wine
États-Unis
Presque 5 ans d’utilisation de l’application
Recharge a répondu 16 janvier 2024

Thank you so much for taking the time to leave a review - and for the shout out to Milos!

- Ty Bailey | VP of Services

9 janvier 2024

Vinse was amazing in helping me set up Recharge. He ensured my integration was smooth and easy. I am excited to roll out subscriptions, and I look forward to reverting back in a few months after use.

Whey Better Bar
États-Unis
3 mois d’utilisation de l’application
Recharge a répondu 16 janvier 2024

We appreciate you taking the time to leave a review!

- Ty Bailey | VP of Services

16 novembre 2023

I had several questions about rescheduling orders and integration of a new Shopify theme with the Recharge App. Jaden W. took the time to walk me through everything I needed to know without rushing through the process. Lots of info to process but an excellent support experience.

Sir Wilfred's Coffee of Maui
États-Unis
Plus de 5 ans d’utilisation de l’application
Recharge a répondu 20 novembre 2023

Thank you so much for the five star review! We're glad to hear about your experience with Jaden!

- Ty Bailey | VP of Services

30 janvier 2024

Quickly resolved my issue.

Merkaba Skincare
Australie
Presque 4 ans d’utilisation de l’application
Recharge a répondu 5 février 2024

Thank you for the five star review!

- Ty Bailey | VP of Services