Recharge Subscriptions

Rating is for service as I have only just joined Recharge. I was struggling with something and after I emailed them, they sorted the issue on their side so I didn't even have to do anything. I am not tech savvy. Great service thank you

The Recharge team did an outstanding job helping me migrate from my old subscription platform to this one. Customers are better able to manage their own subscriptions which means fewer emails for me! The ability for customers to add one-time items has also helped increase sales!

Mat and the team was super helpful throughout the integration and migration of our members. We are very excited for the up and coming features which will really help us in taking our service to the next level.

Great app, works like a charm. Does exactly what we needed it to do, plus the customer support team has been really, really helpful in onboarding us, answering any of our questions, and working through issues.

Just want to share that ReCharge's customer service is on point every time I needed help. My most recent experience was with Jessie M. and it was superb. ;)

The team is very helpful - they respond very quickly and are eager to help! We struggled a bit to integrate the app with the customized elements of our site but it is now working fine.

Endless problems the past 4 years. Zero customer support. Default response to any issue is "user error". We've lost tens of thousands of dollars due to issues with this software.

Hi - I have never written a bad review in my life. If I don't have anything nice to say, I don't say anything I just spend my money elsewhere. This APP is SOOOOO problematic. Customers cannot tune their deliveries themselves just for starters. But the reason I am writing this review is because THIS APP is making my buy box disappear on multiple product listings. We have asked for help mulitple times. Here is their answer: XYZ here with Recharge, thanks for reaching out. Adding a Quick View to your store theme requires custom code for your Shopify storefront and is not supported by ReCharge as per our design policy. It depends on your Shopify store theme, how it's coded with JavaScript, and what Quick View apps you use on your storefront. If you require further assistance, visit the ReCharge Partner Directory for a list of development agencies that can help build out a custom solution. This is their solution to their App whose purpose is to assure you get more orders, all the while it is deleting your add to cart button. STAY AWAY. ONCE YOU USE IT, YOU WILL HAVE CUSTOMERS RELYING ON THEIR AUTOSHIP WHICH MAKES IT HARD TO DELETE. I would give negative stars if I could.

We've run into some bumps with customer payment and billing issues and while the issues were frustrating, we really appreciate how quick and responsive the Recharge support was. Nigel was very helpful!

Their customer support is very quick to reply and help with any issues. We have not had any problems using Recharge for our subscription products.