Avis (1 916)

Note globale
4,6
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
6 avril 2021

Great and fast customer service, I had trouble with the code they were able to resolve it. so far so good.

HeyClearSkin
États-Unis
5 mois d’utilisation de l’application
21 septembre 2021

I use this app for my subscription products. I have an issue with getting my widget on my store, I contacted Recharge and Mary responded in a very timely matter and fixed my issue. I'm very please with this company.

Pens.surprises
États-Unis
5 mois d’utilisation de l’application
12 mars 2022

Great customer service, someone was able to assist me within a couple hours and solved all my issues. I'm beyond satisfied with the service and the App itself.
Thank you!

Roll Up
Canada
5 mois d’utilisation de l’application
22 novembre 2024

Nikola Went above and beyond and he fixed my issue that has been going on for about two months. I have nothing but good things to say about him. I highly recommend him. Thank you so much for your help Nikola!

Longevity Farms
États-Unis
22 novembre 2024

Live chat with a member of the Recharge team helped resolve a customer issue quickly with Shop pay and subscriptions.

The Locked Library
Royaume-Uni
19 septembre 2023

Excellent onboarding service by Hoa. His knowledge of Recharge and what we needed helped to navigate us through setting up a new store in Shopify but also in bringing over legacy subscriptions from Woo. Thanks Hoa and the Recharge team for everything.

Muenster Pet
États-Unis
5 mois d’utilisation de l’application
Recharge a répondu 2 octobre 2023

Thank you for taking the time to leave a review of your experience with Hoa. We are glad to hear that our team was able to facilitate getting your store up and running.

- Ty Bailey | VP of Services

2 juillet 2023

We have been using the app for the last 5 years. Mostly it has been fine although the layout of the webpage is confusing if you need to make changes to customers subscriptions. However with the recent announcement of a 400% price increase on the standard plan, which seems rather excessive... greed much? we will be looking elsewhere. We are only a small business and there is not a lot of margin in the subscription boxes that we offer.

Geostuff.com.au
Australie
Presque 9 ans d’utilisation de l’application
Recharge a répondu 3 juillet 2023

We’re sorry to hear this feedback. We did not make this decision lightly, and the change will not impact your business until January 1, 2024. If there is anything we can do in the meantime, please reach out to our team.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

13 décembre 2021

The customer support has been great, responsive and helpful. App does pretty much everything it claims to do.

Simple Promise™
Singapour
5 mois d’utilisation de l’application
Modifié le 13 novembre 2021

Such an easy app to use, and the support is awesome! AJ was soooo helpful and fast. I'm super excited to start using this app to help me scale my subscription box company (LaLa Horse). 2021-11-13 Update... Today Tigist helped me with a few questions I had and the service was so fast and helpful. I just can't say enough great things about this app and this team!

LaLa Horse LTD
États-Unis
5 mois d’utilisation de l’application
23 mai 2023

Been with them for a few years now across a couple of brands and makes navigating the tricky Amazon platform much easier. 10 x better than uploading spreadsheets. Everything seamlessly integrates with Shopify so sales are all in the same place. Customer services are really on it too. Shout out to Vuk!

Barbarossa Brothers
Royaume-Uni
5 mois d’utilisation de l’application
Recharge a répondu 29 mai 2023

We are so glad you're enjoying your experience with Recharge. Thank you for taking the time to leave a review - and for the shout out to Vuk!
- Ty | VP of Services