Avis (1 883)
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Was having issues installing and reached out for help and their customer service got back to me quick and solved the problem. Thanks Dalia and thanks Recharge. Looking forward to taking subscriptions from my customers now.
I downloaded this app for my online business as a result of high recommendations from several other businesses. I was a bit concerned about the set-up which felt daunting, but it was so quick, simple and straight forward. Once the subscription widget went live we did hit a technical hurdle and the support team were there right away in the chat box. Problem resolved in less than 5 minutes and we went live. 5 star experience so far, can't wait to see how the app goes with our store!
Customer service is great! I think CX is what seperates good companies from great companies. Recharge is a great company!
The customer service was amazing! They answered all 4 of my questions individually and understood what I was saying the first time!
Great customer service from Renata V. Helped me get my store and subscriptions up and running in real-time and I didn't have to wait for an email back.
Support has been great -- Juan, Jon, and Terrell have all been so prompt and helpful! The chat support is very responsive.
Juan was great and explained everything well. Very helpful and kind. He was through in explaining everything that I needed to navigate the app.
I used this app for my subscription orders solution. Still learning to use it but the help docs and support is amazing. No wonder the reviews are so good.
I have used ReCharge for years now and every time I've had a question or concern they have responded to me promptly and have been able to assist me. Highly recommend them and their service.
By far the best subscription app on the market. Really excited about the upcoming feature releases - fantastic product and support!
We are very glad to hear that you've had a positive experience partnering with Recharge as your subscription solutions provider.
- Ty Bailey | VP of Services