Avis (1 954)

Note globale
4,6
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
1 août 2024

no good, they put their prices up significantly without notice and direct debited the amounts, when I realised they only refunded a fraction.

NEE-V Ingestible Collagen
Australie
Environ 2 ans d’utilisation de l’application
Recharge a répondu 5 août 2024

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

23 mai 2024

We have been using Recharge for 2 years and we are very happy with it, Recharge is really great app for subscription management. It provides almost all tools for you to customize the experience and has support for password-less login which can useful when you need it.

In addition to being a great app we like their customer service a lot, when we needed help very first time Irving O helped us carefully and we could be able to resolve the problem in a couple of hours!

Centrum Supergreens
États-Unis
12 mois d’utilisation de l’application
Recharge a répondu 3 juin 2024

Thank you so much for taking the time to leave your feedback!

- Ty Bailey | VP of Services

Modifié le 6 décembre 2024

We've been using Recharge for our subscription needs and couldn't be more impressed. First off, their customer support is top-notch. Anytime we've had a question or needed assistance, they've responded promptly and with real solutions. It's reassuring to know they're there to support us.

The subscription service itself is excellent. We're on the regular tier, and it's been perfect for our needs. Managing subscriptions has never been easier, and our customers appreciate the seamless experience. Recharge's platform is intuitive and reliable, making it a breeze to set up and maintain subscriptions.

Moreover, Recharge consistently adds value. Their features are robust, and they're always improving the platform based on user feedback. We appreciate a company that listens and evolves with its customers.

Irving is great for customer support too. We really appreciate his work.

Forage Hyperfoods
Canada
Plus de 2 ans d’utilisation de l’application
Recharge a répondu 22 avril 2024

We appreciate you taking the time to leave this review!

- Ty Bailey | VP of Services

4 juillet 2024

Eduardo M really went above and beyond on the support for me, his help saved me so much stress and i cannot thank him enough! He is a super hero!

Bunnies That Lunch
Royaume-Uni
Presque 4 ans d’utilisation de l’application
Recharge a répondu 8 juillet 2024

We appreciate you taking the time to leave a review - and for the shout out to Eduardo!

- Ty Bailey | VP of Services

17 mai 2024

The app and the service is probably the best in the market. It works really well and the setup is very easy. We are using it from years and we've never had a several issue.

But the best is the technical support: very skilled, and they are so fast to respond to every request! This is a very crucial aspect to consider when implementing a business critical solution like this one.

We're really satisfied with Recharge!

Caffitaly
Italie
Plus de 3 ans d’utilisation de l’application
Recharge a répondu 20 mai 2024

We appreciate your feedback & review!

- Ty Bailey | VP of Services

11 juin 2024

Support team responds quickly and helpfully, and new features are regularly added, making it even better for merchants.

Bunny James Boxes
États-Unis
Plus de 5 ans d’utilisation de l’application
Recharge a répondu 17 juin 2024

We appreciate your review!

- Ty Bailey | VP of Services

19 juillet 2024

Courteous, professional and timely customer support. Much appreciated dealing with real humans in these times where AI has replaced customer service personnel in too many businesses.

InfoDefender
Canada
Environ 3 ans d’utilisation de l’application
Recharge a répondu 22 juillet 2024

We appreciate you taking the time to leave a review!

- Ty Bailey | VP of Services

11 mars 2024

If you run a subscription box business through Shopify, Recharge is the place to go. We have been using Recharge since 2016 and have had almost 0 issues or concerns. When there is a concern that arrives, they respond quickly. 5 Stars!

www.thewitchesmoon.com
États-Unis
Plus de 7 ans d’utilisation de l’application
Recharge a répondu 21 mars 2024

It's great to hear about your positive experience! Thank you for sharing.

- Ty Bailey | VP of Services

3 mai 2024

Convenient way to manage subscriptions for customers and increase business opportunities. Customer support has also been great so far!

Maud's Coffee & Tea
États-Unis
Presque 4 ans d’utilisation de l’application
Recharge a répondu 13 mai 2024

We appreciate the review!

- Ty Bailey | VP of Services

Modifié le 2 juillet 2024

Recharge has been a great partner for our business in helping us manage and build our subscriber base. They are always looking for new creative ways to offer more which I love! The support team is helpful and effective at problem solving when issues arise.

Binto
États-Unis
Plus d'un an d’utilisation de l’application
Recharge a répondu 19 février 2024

We appreciate you taking the time to leave a review!

- Ty Bailey | VP of Services