Avis (1 948)

Note globale
4,6
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
2 août 2024

Poor customer service. AI automated response via email not clear help to get myself migrated over

Conscious Moss
Royaume-Uni
Environ 2 mois d’utilisation de l’application
Recharge a répondu 5 août 2024

We appreciate you taking the time to share this feedback. We see you’re in conversations with our team now and we’re always interested in chatting to know how we can improve.

- Ty Bailey | VP of Services

17 mai 2024

The app and the service is probably the best in the market. It works really well and the setup is very easy. We are using it from years and we've never had a several issue.

But the best is the technical support: very skilled, and they are so fast to respond to every request! This is a very crucial aspect to consider when implementing a business critical solution like this one.

We're really satisfied with Recharge!

Caffitaly
Italie
Plus de 3 ans d’utilisation de l’application
Recharge a répondu 20 mai 2024

We appreciate your feedback & review!

- Ty Bailey | VP of Services

19 janvier 2024

We have been users of ReCharge for a while, but just switched to use Bundles for our subscription and it simplifies everything. Our customers can now select what they want to receive every month based off what we have in stock, which is a real game changer. Irving from the Customer Service team was instrumental in making sure we had everything we needed and that the migration was a success.

Paint Plot Australia
Australie
Plus de 3 ans d’utilisation de l’application
Recharge a répondu 22 janvier 2024

Thank you so much for taking the time to leave a review!

- Ty Bailey | VP of Services

Modifié le 6 décembre 2024

We've been using Recharge for our subscription needs and couldn't be more impressed. First off, their customer support is top-notch. Anytime we've had a question or needed assistance, they've responded promptly and with real solutions. It's reassuring to know they're there to support us.

The subscription service itself is excellent. We're on the regular tier, and it's been perfect for our needs. Managing subscriptions has never been easier, and our customers appreciate the seamless experience. Recharge's platform is intuitive and reliable, making it a breeze to set up and maintain subscriptions.

Moreover, Recharge consistently adds value. Their features are robust, and they're always improving the platform based on user feedback. We appreciate a company that listens and evolves with its customers.

Irving is great for customer support too. We really appreciate his work.

Forage Hyperfoods
Canada
Plus de 2 ans d’utilisation de l’application
Recharge a répondu 22 avril 2024

We appreciate you taking the time to leave this review!

- Ty Bailey | VP of Services

19 juillet 2024

An easy implementation experience. Very grateful for the team that walked us through every step of the way with diligence. Excited for the stats to come!

Morgan Julia Designs
États-Unis
25 jours d’utilisation de l’application
Recharge a répondu 22 juillet 2024

Thank you for your feedback and five stars!

- Ty Bailey | VP of Services

3 juillet 2024

Ola helped me so much but resolving my technical problems in a very quick manner. I appreciate the assistance!

Smidge®
États-Unis
Environ 4 ans d’utilisation de l’application
Recharge a répondu 8 juillet 2024

We appreciate your review!

- Ty Bailey | VP of Services

26 juin 2024

Jenalyn got my problem solved really quickly — super glad to have switched over to ReCharge. My subscriptions are so much easier to manage now.

Everyday Explorers Co.
États-Unis
3 mois d’utilisation de l’application
Recharge a répondu 1 juillet 2024

We appreciate your five star review - and the shout out to Jenalyn!

- Ty Bailey | VP of Services

8 janvier 2024

Recharge Pro is a phenomenal app. We've used this integration for years and it has worked wonders for our website and managing our subscriptions. We recently need assistance in customizing some of our subscriptions for our 2024 initiatives and we had the pleasure of work with Bryan from their team who worked with us for several hours to get our entire back end set up and fully functional. Everything from the integration, the service, to the staff is 5-star!! Highly recommend using recharge and their services for your business.

Kibo Foods
États-Unis
Plus de 3 ans d’utilisation de l’application
Recharge a répondu 16 janvier 2024

Thank you so much for taking the time to leave a five star review!

- Ty Bailey | VP of Services

Modifié le 26 novembre 2024

Recharge support is fantastic. We were with a smaller subscription management company prior and it might be days before we heard back from them. Recharge does a great job at prioritizing support tickets and replying promptly, even to low level issues.

Entry Envy
États-Unis
10 mois d’utilisation de l’application
Recharge a répondu 1 juillet 2024

We appreciate your feedback!

- Ty Bailey | VP of Services

11 mars 2024

If you run a subscription box business through Shopify, Recharge is the place to go. We have been using Recharge since 2016 and have had almost 0 issues or concerns. When there is a concern that arrives, they respond quickly. 5 Stars!

www.thewitchesmoon.com
États-Unis
Plus de 7 ans d’utilisation de l’application
Recharge a répondu 21 mars 2024

It's great to hear about your positive experience! Thank you for sharing.

- Ty Bailey | VP of Services