Avis (1 799)

Note globale
4,7
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
Modifié le 19 août 2024

Deep customer support when you really need it.

Parachute Coffee
États-Unis
Environ 6 ans d’utilisation de l’application
4 avril 2023

Customer service sucks, Taking this off of two of my websites. Companies like this profit off of our hard work and can't manage to help us resolve an issue. Do not use them

Refuel CBD
États-Unis
11 mois d’utilisation de l’application
Recharge a répondu 10 mai 2023

We are sorry to hear you had a less than stellar experience with use. We have taken this review to our team and will be working to remedy this experience for the future.
- Ty ...

Modifié le 4 avril 2025

Support was excellent and speedy to resolve. Would definitely recommend

bumboo
Royaume-Uni
Presque 6 ans d’utilisation de l’application
Modifié le 24 février 2021

IF YOU CAN AFFORD PAYING FOR ANOTHER APP, PLEASE SAVE YOURSELF AND YOUR CLIENTS MONEY AND DO NOT USE RECHARGE My previous review said that the customer service was great... They upgraded me to the advanced support because of a big problem that their software caused. BUT I think it's even worse than before.... Support takes days to reply. They assure me that problems are resolved and the same ...

Elie’s Bowtiful Bows
Canada
11 mois d’utilisation de l’application
4 novembre 2021

Migrating an existing subscription base is hard and things don't always go right. What I love about Recharge so far though is their brilliant customer services. They reply quickly and in detail to help you solve anything and I'm excited to keep going with them in future.

Authentic House
Royaume-Uni
14 jours d’utilisation de l’application
29 janvier 2021

Recharge is a great out of the box subscription app and the staff has been very helpful. I certainly recommend them if you are looking to expand your subscription business.

SaltWrap Store
États-Unis
14 jours d’utilisation de l’application
29 juin 2023

We had a few problems with this app and only used it for subscriptions. It kept missing subscriptions, and then the customer thought they had cancelled, and then recharged them the following month so the customer did not know where they were coming or going!

Due to the advertised price hike of the standard price going up to $99 PER MONTH we can no longer afford to use the subscription service. We ...

The Gothic Stationery Company
Royaume-Uni
11 mois d’utilisation de l’application
Recharge a répondu 29 juin 2023

We’re sorry to hear this feedback. We did not make this decision lightly, and the change will not impact your business until January 1, 2024. If there is anything we can do ...

4 août 2021

I had a question and Owais was fast, polite, and very helpful in the response. Every time I reach out to their support I receive great help.

Wine Chips
États-Unis
14 jours d’utilisation de l’application
16 novembre 2022

This is a great app that gives my customers peace of mind that their product will ship without having to manually order every month.

welcomehohm
États-Unis
13 jours d’utilisation de l’application
18 janvier 2022

While getting all set up Adam B was so helpful. He answered my questions very quickly and gave me very clear and easy to follow directions for problem solving and helping me customize my subscription plan.

popsdiabetes
États-Unis
13 jours d’utilisation de l’application