Avis (1 954)

Note globale
4,6
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
19 janvier 2024

I've had a great experience and the IT help is really actually helpful and I've always gotten quick responses, which I really appreciate. They helped with migrating from my previous platform and have been there with inquiries as my store has grown and I've updated my website etc.

Four Bears Sticker Club
Canada
Presque 2 ans d’utilisation de l’application
Recharge a répondu 22 janvier 2024

We are very glad to hear about your positive experience.

- Ty Bailey | VP of Services

26 juin 2024

Jenalyn got my problem solved really quickly — super glad to have switched over to ReCharge. My subscriptions are so much easier to manage now.

Everyday Explorers Co.
États-Unis
3 mois d’utilisation de l’application
Recharge a répondu 1 juillet 2024

We appreciate your five star review - and the shout out to Jenalyn!

- Ty Bailey | VP of Services

19 mars 2024

I just love love love this APP! I installed this when I opened my store and it has been nearly seamless. If I can a question of concern, Customer service is very quick and thorough to resolve my issue. I will continue with Recharge as long as they suit my needs! Thanks so much!!!

Try-Blue
États-Unis
Presque 3 ans d’utilisation de l’application
Recharge a répondu 21 mars 2024

Thank you so much for the review!

- Ty Bailey | VP of Services

Modifié le 26 novembre 2024

Recharge support is fantastic. We were with a smaller subscription management company prior and it might be days before we heard back from them. Recharge does a great job at prioritizing support tickets and replying promptly, even to low level issues.

Entry Envy
États-Unis
10 mois d’utilisation de l’application
Recharge a répondu 1 juillet 2024

We appreciate your feedback!

- Ty Bailey | VP of Services

2 août 2024

Poor customer service. AI automated response via email not clear help to get myself migrated over

Conscious Moss
Royaume-Uni
Environ 2 mois d’utilisation de l’application
Recharge a répondu 5 août 2024

We appreciate you taking the time to share this feedback. We see you’re in conversations with our team now and we’re always interested in chatting to know how we can improve.

- Ty Bailey | VP of Services

21 mai 2024

Solid reliable app, lots of features that help keep customers happy plus excellent, responsive technical support.

Bignose & Beardy
Royaume-Uni
Plus de 4 ans d’utilisation de l’application
Recharge a répondu 3 juin 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

3 juillet 2024

Ola helped me so much but resolving my technical problems in a very quick manner. I appreciate the assistance!

Smidge®
États-Unis
Environ 4 ans d’utilisation de l’application
Recharge a répondu 8 juillet 2024

We appreciate your review!

- Ty Bailey | VP of Services

6 février 2024

Best in the biz. We have had so much success with the Recharge Subscriptions app and just transitioned the app to our new Shopify 2.0 instance. We could not have achieved the growth or level of user experience on our D2C site without them, and the support team is always a pleasure to collaborate with.

NOKA
États-Unis
Environ 8 ans d’utilisation de l’application
Recharge a répondu 12 février 2024

We're glad to hear about your positive experience with Recharge!

- Ty Bailey | VP of Services

18 mars 2024

Recharge has been a really effective service to use for selling subscriptions. Their support team is very responsive and helpful with our questions. There are some limitations with the service, but overall we've enjoyed using Recharge for over 5+ years!

fourtillfour
États-Unis
Presque 4 ans d’utilisation de l’application
Recharge a répondu 21 mars 2024

We're so glad to hear about your positive experience. Thank you for sharing!

- Ty Bailey | VP of Services

19 juillet 2024

An easy implementation experience. Very grateful for the team that walked us through every step of the way with diligence. Excited for the stats to come!

Morgan Julia Designs
États-Unis
25 jours d’utilisation de l’application
Recharge a répondu 22 juillet 2024

Thank you for your feedback and five stars!

- Ty Bailey | VP of Services