Avis (1 958)

Note globale
4,6
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
18 novembre 2020

Great app. Can be difficult to use at the time, but they have a great customer service and support team.

Hangry Woof
États-Unis
Presque 2 ans d’utilisation de l’application
9 novembre 2023

Overall ReCharge is a very good app that provides the ability to offer subscriptions to our customers. The support team has also been very responsive and helpful in addressing any issues we have run into.

I do think that having some added customization/flexibility in the way bundles are set up and function as well as within the interface would be very beneficial and take the app to another level. Some things are a bit limited and have required workarounds.

Superior Provisions
États-Unis
Presque 2 ans d’utilisation de l’application
Recharge a répondu 15 novembre 2023

We appreciate your feedback and for your time in leaving this review!

- Ty Bailey | VP of Services

4 mars 2021

Recharge has been great so far, but it's the support from Katarina N that makes it an overall excellent experience for us as a business. She's always quick to respond, has crazy levels of attention to detail and goes the extra mile to resolve any issues we have. Thank you!

Planthood
Royaume-Uni
30 jours d’utilisation de l’application
21 avril 2022

We converted to Shopify 2.0 and worked with your team, specifically Matt A., to make sure everything transitioned smoothly. We had to reset our system but everything worked out great!

MAD TASTY
États-Unis
Presque 2 ans d’utilisation de l’application
27 mai 2022

ReCharge has made it easy for us to offer subscription shipping to our customers. The only features I'd like to see in upcoming releases are: - Full multi-currency support (in the works)
- WYSIWYG editor to updating email notification templates
- A more intuitive way to offer free shipping for subscribers only

MK Supplements
États-Unis
Presque 2 ans d’utilisation de l’application
22 septembre 2021

Easy to use App to set up subscriptions. I had a minor issue regarding my theme and their support was able to fix it quickly and efficiently. I highly recommend this to any shop owner!

Fungies
États-Unis
29 jours d’utilisation de l’application
30 juin 2023

Was on this app for almost 3 years. Now they say they are switching and charging everyone $99.00 a month. This created a lot of work for me now, Not happy about this.

Chef Gina's® Mini Food
États-Unis
Presque 2 ans d’utilisation de l’application
Recharge a répondu 30 juin 2023

We’re sorry to hear this feedback. We did not make this decision lightly, and the change will not impact your business until January 1, 2024. If there is anything we can do in the meantime, please reach out to our team.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

15 novembre 2023

Pros:

- Responsive customer support (thanks Thomas)
- Easy to migrate off Recharge, which you will need to do when you realise you have made the wrong choice

Cons:

- Expensive
- Poor documentation
- Clunky, slow and ugly UI for front end and backend users

Use something else, there are apps out there that are as good but don't cost the world.

Nourished Natural Health
États-Unis
Plus de 2 ans d’utilisation de l’application
Recharge a répondu 20 novembre 2023

Thank you for taking the time to leave a review with your feedback. I will be bringing your points up to my team for future consideration in the advancement of our product.

- Ty Bailey | VP of Services

14 juillet 2021

If I could give it 0 stars I would. Where to start. A - If you plan to use this with shopify checkout - find something else. It simply does not work, causes major bugs and here is the best part. THE SUPPORT IS NON-EXISTANT. Save yourself time, money and headaches and go with a company that's built something that works with Shopify!

Javaworks.ca
Canada
Presque 2 ans d’utilisation de l’application
11 mai 2023

One of the best Apps for subscriptions with many more features like third-party app integration, flows, etc.

The app support experience is also good.

Nature+
États-Unis
Plus d'un an d’utilisation de l’application
Recharge a répondu 16 mai 2023

We appreciate your shout out to the support team - and glad to hear that you're enjoying the array of features that we have to offer to keep our merchants successful!
- Ty | VP of Services