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Rebill model is simple and migration from one payment processor to the next takes long but it is not painful thanks to their engineering team - way better than other gateways!
I like this app and it does what I need it to for offering reoccurring subscriptions. All is good on that front. My issue is billing. The billing isn't transparent or fixed, as it should be with a monthly billing cycle. Recharge "holds" the bill as pending, then bills every two or three months. So I'll be charged for a month, then the bill will be marked as pending and I won't be charged the next ...
too pricey. not user friendly. and can’t be managed from shopify mobile app, nor mobile browser. what kind of app doesn’t work on mobile in 2021? it’s ridiculous
I wished this worked but because of glitches it has caused my business great losses. Glitchy glitchy glitchy.
Amazing app, sadly the money has gone to their heads.
We have used it for a little while now, but we received an email today outlining the new pricing we are being forced to pay as of next year. $99pmo. Unachievable for smaller businesses to stay afloat with that hefty price tag. Would have been a better move to shift things to a lower PMO amount and up the fees. We literally only use the app for ...
We’re sorry to hear this feedback. We did not make this decision lightly, and the change will not impact your business until January 1, 2024. If there is anything we can do ...
Loved it until they sent the notice out that standard pricing is going from $0 1%+10 cents and increasing to $99/Month on 1/1/2024. That is quite a jump! Changing promptly to a different app. Why wait until January when it will make the transition more complex with more customers?
We’re sorry to hear this feedback. We did not make this decision lightly. and the change will not impact your business until January 1, 2024. If there is anything else we can ...
Recahrge is great with great support. They helped up launch our new website with great expertise. Would recommend to anyone
Really helpful customer service. We used Nick Seth from eshopgenius and he solved our little niggles. Highly recommend
The support is great, but it does lack some features I wish it had. Would love to be able to charge customers on the same day each month and/or schedule cut-off dates for new subscribers.
Good application! Not much control from the admin side but ReCharge support is responsive and efficient.