Avis (1 948)

Note globale
4,6
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
22 juin 2021

Good app, easy and straightforward to use. Not many customizations available for the look and feel on the site however.

Velish Village
Canada
Environ un mois d’utilisation de l’application
21 juillet 2021

The customer service was amazing! They answered all 4 of my questions individually and understood what I was saying the first time!

SUPER TEETH
États-Unis
2 jours d’utilisation de l’application
22 avril 2022

The is brilliant and the team were fantastic to work with, very helpful and quickly turned around some of the challenges I had.

Downton Distillery
Royaume-Uni
Environ un mois d’utilisation de l’application
22 septembre 2021

Great customer service from Renata V. Helped me get my store and subscriptions up and running in real-time and I didn't have to wait for an email back.

Logjam Coffee
Canada
1 jour d’utilisation de l’application
9 septembre 2021

Support has been great -- Juan, Jon, and Terrell have all been so prompt and helpful! The chat support is very responsive.

Caffè Lusso Coffee Roasters
États-Unis
1 jour d’utilisation de l’application
27 décembre 2023

I would give zero stars if I could. Customer service is terrible. They no showed twice on migration zoom calls. I can't imagine trusting my subscription services to a company that can't show up for a scheduled Zoom call.

Scribbler
États-Unis
Environ un mois d’utilisation de l’application
Recharge a répondu 2 janvier 2024

Thank you for your feedback. I have been in contact with my team regarding your concerns.

Ty Bailey | VP of Services

2 juin 2021

Poor customer support. They have a massive paywall to be able to access a standard level of customer support.

Amino Elite
Australie
Environ un mois d’utilisation de l’application
Modifié le 29 juin 2021

After installing the app, our store encountered theme issues. Recharge helped us out and we found a good solution to the problem. Now, everything runs smoothly.

HairLust
Danemark
Environ un mois d’utilisation de l’application
15 mai 2022

Juan was great and explained everything well. Very helpful and kind. He was through in explaining everything that I needed to navigate the app.

Bee's Canna Farm
États-Unis
1 jour d’utilisation de l’application
14 octobre 2021

Exceptional customer service! I've reached out a few time getting set up. There are a few features that don't exist yet that would be really helpful though - hopefully they will consider my suggestions :)

The Escape Mail
Canada
26 jours d’utilisation de l’application