Avis (1 948)

Note globale
4,6
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
Modifié le 7 novembre 2024

Recharge is an amazing add on to your store & their customer service is exceptional when any issue pops up... Jaden W, extremely helpful guy.

Gutology
Royaume-Uni
Plus d'un an d’utilisation de l’application
Recharge a répondu 4 mars 2024

Thanks for the five stars!

- Ty Bailey | VP of Services

7 février 2024

Easy to use and always easy to contact and get help when needed!

Hatchet Coffee
États-Unis
Plus de 5 ans d’utilisation de l’application
Recharge a répondu 12 février 2024

We're glad to hear about your positive experience with Recharge!

- Ty Bailey | VP of Services

6 février 2024

Awesome customer support. A big shoutout to Roberto, he was quite helpful and diligent in resolving our issue.

Intimate Rose
États-Unis
Environ 5 ans d’utilisation de l’application
Recharge a répondu 12 février 2024

We appreciate the shout out to our hardworking support team!

- Ty Bailey | VP of Services

9 mai 2024

Working with Recharge has been great. Straightforward and easy to pick-up, everyone we have worked with has been extremely helpful in getting us on our feet and running.

Creekside Estate Winery
Canada
5 mois d’utilisation de l’application
Recharge a répondu 20 mai 2024

Thank you for your five star review!

- Ty Bailey | VP of Services

Modifié le 20 février 2024

Charged me $99 without approval. No warning, no updates stating it was switching to paid subscription. ...Update.. they refunded the money the was charged in error.

Ma'at42 Life
États-Unis
Plus de 2 ans d’utilisation de l’application
Recharge a répondu 19 février 2024

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.
Support: https://support.rechargepayments.com/hc/en-us/requests/new

2 avril 2024

Fantastic Support and Fully Featured for all types of subscription businesses. Their support is top notch and will continue working thru solutions above and beyond what most vendors would do, even for integrations to other platforms.

Kind Science
États-Unis
12 mois d’utilisation de l’application
Recharge a répondu 8 avril 2024

Thank you for the five star review!

Ty Bailey | VP of Services

2 avril 2024

Recharge has been a good app. There have been a few tiny glitches but the suppport team has been very timely with quick fixes and good communication.

If there were something to improve upon, more UX testing with "normal" users on customer side. Some of our customers are able to manage their subscriptions easily, but we still have a number who are confused and we help with our support team.

Alaska Gold Seafood
États-Unis
Plus de 3 ans d’utilisation de l’application
Recharge a répondu 8 avril 2024

We appreciate your feedback!

Ty Bailey | VP of Services

31 mai 2024

Nikola C. from Technical Support was super helpful. Very happy with Recharge.

Descorchify
Espagne
Plus de 2 ans d’utilisation de l’application
Recharge a répondu 3 juin 2024

Thank you for the review - and the shout out to Nikola!

- Ty Bailey | VP of Services

Modifié le 18 avril 2024

Miley was super helpful and was able to quickly fix something I was struggling with!

NLA for Her
États-Unis
Environ 4 ans d’utilisation de l’application
Recharge a répondu 29 janvier 2024

Thank you for the review and the shout out to Christian!

- Ty Bailey | VP of Services

Modifié le 27 juin 2024

I have a great experience with Recharge. Despite a short timeframe for our launch, Vinse Ridenour and the team responded to my questions very quickly. Highly recommended!

KIIMA
Canada
Environ 2 mois d’utilisation de l’application
Recharge a répondu 1 juillet 2024

We appreciate you sharing your experience!

- Ty Bailey | VP of Services