Avis (1 955)

Note globale
4,6
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
13 février 2024

We have used a few different subscription apps and got a recommended recharge form a marketing agency when our current vendor failed to deliver.

At the start, we were looking at 10k of dollars in implementing recharge but thanks to the support of John M from the Customer Service team, we successfully implemented the app by ourselves self saving loads of money! They went the extra mile to help us with customizations on our theme to make recharge even more efficient.

- These guys don't mess around with top-notch US-based support, that's a rarity these days.

Nectr.Energy
États-Unis
Environ 2 mois d’utilisation de l’application
Recharge a répondu 19 février 2024

Thank you so much for leaving a five star review!

- Ty Bailey | VP of Services

Modifié le 15 février 2024

Moved from Skio and it took alot longer than I expected. Jairus was good and nice but left our site with a laggy add to cart and our subsription portal is now not working for our customers so I have had to manually do it for the past week. Would have been much easier staying with skio

Matcha Made
États-Unis
Environ un an d’utilisation de l’application
Recharge a répondu 12 février 2024

We appreciate the five star review and the shout out to Jairus!

- Ty Bailey | VP of Services

29 février 2024

Kiki was very helpful and very quick to come back to me.
Thank You

StaySharp
Royaume-Uni
Plus de 2 ans d’utilisation de l’application
Recharge a répondu 4 mars 2024

Thank you for the review and shout out to Kiki!

- Ty Bailey | VP of Services

Modifié le 27 juin 2024

I have a great experience with Recharge. Despite a short timeframe for our launch, Vinse Ridenour and the team responded to my questions very quickly. Highly recommended!

KIIMA
Canada
Environ 2 mois d’utilisation de l’application
Recharge a répondu 1 juillet 2024

We appreciate you sharing your experience!

- Ty Bailey | VP of Services

8 mai 2024

The Recharge services my shopify store uses are ONLY automated services, and for years they only charged ~$40/month. In 2024 they have bumped it up almost $100 MORE a month for same AUTOMATED services. Holding their customers hostage as migrating to another program would be timely and annoyingly difficult.

Skinny Joe Co.
États-Unis
Plus de 2 ans d’utilisation de l’application
Recharge a répondu 13 mai 2024

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

12 mars 2024

Vuk was great - sorted out issue out straight away - thanks, Vuk!

Agent Nateur
États-Unis
Presque 2 ans d’utilisation de l’application
Recharge a répondu 21 mars 2024

We appreciate the five stars and the shout out to Vuk!

- Ty Bailey | VP of Services

15 mai 2024

Very good app for subscriptions and well integrated with Shopify!

Gussys Gut
États-Unis
Environ 2 ans d’utilisation de l’application
Recharge a répondu 20 mai 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

15 mai 2024

Customer support is superb which for me is very important!

PMD Beauty
États-Unis
Presque 4 ans d’utilisation de l’application
Recharge a répondu 20 mai 2024

Thank you for the shout out!

- Ty Bailey | VP of Services

16 juin 2024

Issue resolved with customer support.

SOFLETE
États-Unis
Plus de 7 ans d’utilisation de l’application
Recharge a répondu 25 juin 2024

Thank you for taking the time to leave a review!

- Ty Bailey | VP of Services

4 juin 2024

Great help, quick response time. Thanks team!

Healthy Heights
États-Unis
Plus de 3 ans d’utilisation de l’application
Recharge a répondu 11 juin 2024

Thank you for your review!

- Ty Bailey | VP of Services