Avis (1 955)
Affiner
-
Par note
We have used a few different subscription apps and got a recommended recharge form a marketing agency when our current vendor failed to deliver.
At the start, we were looking at 10k of dollars in implementing recharge but thanks to the support of John M from the Customer Service team, we successfully implemented the app by ourselves self saving loads of money! They went the extra mile to help us with customizations on our theme to make recharge even more efficient.
- These guys don't mess around with top-notch US-based support, that's a rarity these days.
Thank you so much for leaving a five star review!
- Ty Bailey | VP of Services
Moved from Skio and it took alot longer than I expected. Jairus was good and nice but left our site with a laggy add to cart and our subsription portal is now not working for our customers so I have had to manually do it for the past week. Would have been much easier staying with skio
We appreciate the five star review and the shout out to Jairus!
- Ty Bailey | VP of Services
Kiki was very helpful and very quick to come back to me.
Thank You
Thank you for the review and shout out to Kiki!
- Ty Bailey | VP of Services
I have a great experience with Recharge. Despite a short timeframe for our launch, Vinse Ridenour and the team responded to my questions very quickly. Highly recommended!
We appreciate you sharing your experience!
- Ty Bailey | VP of Services
The Recharge services my shopify store uses are ONLY automated services, and for years they only charged ~$40/month. In 2024 they have bumped it up almost $100 MORE a month for same AUTOMATED services. Holding their customers hostage as migrating to another program would be timely and annoyingly difficult.
Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.
Support: https://support.rechargepayments.com/hc/en-us/requests/new
- Ty Bailey | VP of Services
Vuk was great - sorted out issue out straight away - thanks, Vuk!
We appreciate the five stars and the shout out to Vuk!
- Ty Bailey | VP of Services
Very good app for subscriptions and well integrated with Shopify!
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
Customer support is superb which for me is very important!
Thank you for the shout out!
- Ty Bailey | VP of Services
Issue resolved with customer support.
Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
Great help, quick response time. Thanks team!
Thank you for your review!
- Ty Bailey | VP of Services