Avis (1 912)

Note globale
4,6
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
Modifié le 14 février 2024

They gave me my refund of surprising new charges after 7 days back and forth with Shopify support and them.

NETER NATURALS
États-Unis
Plus d'un an d’utilisation de l’application
7 mai 2024

Recharge Support is very good!

kmc australia
Australie
Presque 3 ans d’utilisation de l’application
Recharge a répondu 20 mai 2024

We appreciate your review!

- Ty Bailey | VP of Services

5 février 2024

Renanta was great at helping answer my questions quickly and completely!

LooLoo: Touchless Toilet Spray
États-Unis
Plus de 2 ans d’utilisation de l’application
Recharge a répondu 12 février 2024

Thank you for the review and the shout out to Renata!

- Ty Bailey | VP of Services

19 février 2024

Increased price with no warning! £79.60 a month.

Absolute con! I think they are hoping most businesses won't notice or bother chasing refund.can only close account by requesting them to do it!

Stay away!

Nurtured By Nature
Royaume-Uni
Plus d'un an d’utilisation de l’application
Recharge a répondu 26 février 2024

Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.

Support: https://support.rechargepayments.com/hc/en-us/requests/new

- Ty Bailey | VP of Services

15 décembre 2023

Excellent customer service! Kiki from Recharge was amazing and helpful in answering my question.

Rebel Cheese
États-Unis
Environ un an d’utilisation de l’application
Recharge a répondu 19 décembre 2023

Thank you for taking the time to leave a five star review!

- Ty Bailey | VP of Services

14 mars 2024

Great app, easy to use and the support is super helpful!

SwiftNetllc
États-Unis
Plus d'un an d’utilisation de l’application
Recharge a répondu 21 mars 2024

We're glad to hear about your positive experience!

- Ty Bailey | VP of Services

2 mai 2024

Really easy to use and integrate tool.
Vincent from the support team was a key piece to make webhooks work.

Birchbox
États-Unis
7 jours d’utilisation de l’application
Recharge a répondu 20 mai 2024

We appreciate your review and the shout out to Vinse!

- Ty Bailey | VP of Services

28 novembre 2023

We've tested out quite a few Subscription apps, but Recharge still is the most robust solution you will find, and their customer service is one of the best we've seen too!

NutriClub
Australie
9 jours d’utilisation de l’application
Recharge a répondu 4 décembre 2023

Thank you for the five star review! We're glad to hear about your positive experience.

- Ty Bailey | VP of Services

19 mars 2024

Nena was very helpful in resolving my issue and answering my questions.

Steel City
États-Unis
Environ 2 ans d’utilisation de l’application
Recharge a répondu 21 mars 2024

We really appreciate you taking the time to leave a review.

- Ty Bailey | VP of Services

17 janvier 2024

Great customer service, always helpful and thorough!

Farm Field Table
États-Unis
Environ 2 ans d’utilisation de l’application
Recharge a répondu 22 janvier 2024

Thank you for taking the time to leave a review.

- Ty Bailey | VP of Services