Avis (1 953)

Note globale
4,6
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
27 novembre 2024

It keeps evolving and the support is very good. Big shout out to Ola. Often I find with other support apps they have a Quick Look and then you get dropped if it’s too much effort. Ola kept at it and genuinely helped.

Edgcumbe Tea & Coffee Co Ltd
Royaume-Uni
Plus de 3 ans d’utilisation de l’application
Recharge a répondu 17 décembre 2024

Thank you so much for the review - and the shout out to Ola!

- Ty Bailey | VP of Services

27 janvier 2025

The system works fine, but updating existing subscriptions is annoyingly difficult. The help files need to be rewritten and aimed at 'mum and dad' users (which I would imagine would be the bulk of your clients) and clearly step by step explain the process.

Custom Coffees
Australie
Plus de 4 ans d’utilisation de l’application
Recharge a répondu 4 février 2025

We really appreciate your feedback!

- Ty Bailey | VP of Services

25 février 2025

Juan was very helpful in getting my issue fixed.

Shealy Sorin Wellness
États-Unis
Presque 4 ans d’utilisation de l’application
16 janvier 2025

Recharge Support are really quick to respond and provide clear, concise assistance.

Open City Shop
Royaume-Uni
Plus de 4 ans d’utilisation de l’application
Recharge a répondu 4 février 2025

We are glad to hear you've had a positive experience! Thank you for the review!

- Ty Bailey | VP of Services

13 décembre 2024

Jaden is such a great support! So thankful being supported by him/her! Helped me with multiple issues and guided me through properly. Thanks again Jaden!

Bloom Better
Canada
Environ un an d’utilisation de l’application
Recharge a répondu 17 décembre 2024

Thank you for your review - and for the shout out to Jaden!

- Ty Bailey | VP of Services

22 novembre 2024

Nikola Went above and beyond and he fixed my issue that has been going on for about two months. I have nothing but good things to say about him. I highly recommend him. Thank you so much for your help Nikola!

Longevity Farms
États-Unis
12 mois d’utilisation de l’application
Recharge a répondu 25 novembre 2024

Thank you for the five star review & shout out to Nikola!

- Ty Bailey | VP of Services

19 novembre 2024

We've used Recharge for a few years, without a doubt they are the best Shopify subscription app. The product is frequently updated, and the support provided is quick, efficient, and genuinely helpful.

We recently merged two instances of Recharge together, and the support from the Migration Team was second to none - big shoutout to Alex M for all his (very patient) help.

Rare Tea USA
Royaume-Uni
Plus de 3 ans d’utilisation de l’application
Recharge a répondu 25 novembre 2024

Thank you for sharing your experience!

- Ty Bailey | VP of Services

24 février 2025

Works great and the support team is always very helpful.

Vitamini
Royaume-Uni
Environ 4 ans d’utilisation de l’application
29 janvier 2025

Recharge has been wonderful, thanks to Ola for the quick help!

Home Place Pastures
États-Unis
Environ 5 ans d’utilisation de l’application
Recharge a répondu 4 février 2025

We appreciate your review!

- Ty Bailey | VP of Services

23 janvier 2025

Our experiences with Recharge have been positive overall. Their support team is great and offers tips/suggestions that are super helpful. The app functionality is great and very user friendly.

Eight Saints
États-Unis
Plus de 4 ans d’utilisation de l’application
Recharge a répondu 4 février 2025

We appreciate you taking the time to leave your feedback!

- Ty Bailey | VP of Services