Avis (1 917)

Note globale
4,6
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
31 juillet 2023

Great app, has done wonders for our store to build up our recurring revenue, and is helping us generate tons of sales effortlessly. Great support, very well thought out app.

Brutus & Barnaby
États-Unis
Plus de 5 ans d’utilisation de l’application
Recharge a répondu 6 août 2023

We appreciate you taking the time to leave a five star review! We're happy to hear about your positive experience with both our app and support team.
- Ty Bailey | VP of Services

3 juillet 2023

Great customer service! Very helpful in solving issues as they come up and the documentation library is very extensive.

WINPRO Pet
États-Unis
Plus de 5 ans d’utilisation de l’application
Recharge a répondu 11 juillet 2023

Thanks for taking the time to leave us a review! We're glad to hear that you're having a positive experience with Recharge.
- Ty Bailey | VP of Services

2 mars 2021

Support has always been very responsive and helpful. There's some actions such as bulk discount importing that are not yet available to store admins in the app (I think they're working on it). It's always a seamless process but Brad S. from ReCharge Customer Support was especially great in helping with an urgent import request this time around. It was done in less than 24hrs. Overall, great experience working with the support team at Recharge.

SpoonfulOne
États-Unis
Plus de 5 ans d’utilisation de l’application
Modifié le 1 juillet 2024

Great app, runs very smoothly, intuitive to use and support staff are SO helpful, especially Roberto + Nena!

All About Kombucha
Irlande
Environ un an d’utilisation de l’application
Recharge a répondu 8 avril 2024

Thank you for taking the time to leave us a review!

Ty Bailey | VP of Services

16 mars 2022

Bryan was incredibly helpful as our support agent. ReCharge is a great subscription app. It has allowed us to scale and automate key features.

Hydroviv
États-Unis
Plus de 5 ans d’utilisation de l’application
4 mai 2022

We have had multiple issues with customer accounts lately and Shayaan was AHHHHHMAZING in helping figure out what happened with this customer in addition to providing examples and an explanation. This is so helpful for us to further troubleshoot similar scenarios before reaching out to your team. Shayaan was also very nice in the process, didn't come off in any other manner than extremely nice and positive!

Livingood Daily
États-Unis
Plus de 5 ans d’utilisation de l’application
9 février 2022

I had a great experience and the service was outstanding. Issues resolved! Adam B was very helpful and provided details so we could understand and correct our issues.

Animal Health Warehouse
États-Unis
Plus de 5 ans d’utilisation de l’application
17 novembre 2021

We really enjoy using Recharge to run our subscription service. The customer support is always top notch and makes life much less stressful then it could be otherwise.

Coava Coffee Roasters
États-Unis
Plus de 5 ans d’utilisation de l’application
19 mars 2024

Nena was very helpful in resolving my issue and answering my questions.

Steel City
États-Unis
Environ 2 ans d’utilisation de l’application
Recharge a répondu 21 mars 2024

We really appreciate you taking the time to leave a review.

- Ty Bailey | VP of Services

Modifié le 19 avril 2022

We have been using this app for several years now and every once in awhile we run into a glitch which needs to be resolved by Recharge. Juan's support today was exceptional! He went above and beyond in both explaining and resolving our issues. I have been communicating with Recharge customer service for years now, but Juan is one of the best technicians I have ever dealt with. He was patient, kind and thorough and checked back with me to make sure that everything was correctly implemented. This is customer service at its best!

Hero Arts
États-Unis
Plus de 5 ans d’utilisation de l’application