Avis (1 949)
Affiner
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Par note
The app has definite limitations, but customer service is prompt and very helpful.
We appreciate your feedback!
- Ty Bailey | VP of Services
Costumer support is top-notch!
Thank you so much for the shout out to our hardworking support team!
- Ty Bailey | VP of Services
Fantastic, really patient and helpful
We appreciate you taking the time to leave a review.
- Ty Bailey | VP of Services
The support agent was excellent!
We appreciate the shout out to our support team!
- Ty Bailey | VP of Services
Customer service team is excellent! Really proactive and quick with solving issues and providing assistance
Thank you for taking the time to leave us a review!
- Ty Bailey | VP of Services
No reaction for support. I cancelled in 2023 the app due to a hefty price increase and they still charge. No answers to tickets. Fraud.
I appreciate you taking the time to leave a review. I'll be in communication with my team regarding the concerns you have surfaced.
- Ty Bailey | VP of Services
Jairus did a fantastic job of onboarding and migrating. Thanks for the assistance.
We appreciate you taking the time to leave a review and a shout out for Jairus!
- Ty Bailey | VP of Services
Big slog to suddenly charge customers $100 a month. Nor recommended
Thanks for taking the time to share this feedback. We understand this can impact your business and did not make this decision lightly. Updating the price of our Standard plan gives us the continued flexibility and resources to invest in merchant support and innovative solutions to power our merchants in the future. Please reach out to our support team if there’s anything we can do.
Support: https://support.rechargepayments.com/hc/en-us/requests/new
- Ty Bailey | VP of Services
Immediate answer, Thanks Roberto
Thank you for the review - and for the shout out to Roberto!
- Ty Bailey | VP of Services
very helpful , issue solved :)
We're glad to hear about your positive experience.
- Ty Bailey | VP of Services