Avis (1 901)

Note globale
4,6
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
Modifié le 17 août 2021

Love Recharge support - always helpful and fast. I cringe at the thought of reaching out to most support orgs, but not Recharge. Most recently, Bryan Nguyen took awesome care of me. Just worked with them again, great as always!

Blendtopia
États-Unis
Plus de 7 ans d’utilisation de l’application
21 septembre 2023

Renata V. was very helpful and efficient! Thank you!

Barlow Herbal
États-Unis
Environ 7 ans d’utilisation de l’application
Recharge a répondu 2 octobre 2023

Thank you for the review and the shout-out to Renata! We think the highest of her as well!

- Ty Bailey | VP of Services

Modifié le 6 mai 2022

Excellent service from Dora on the support team. She was able to solve my problem quickly and professionally.

Nature's Lab
États-Unis
Plus de 7 ans d’utilisation de l’application
11 mai 2021

Excellent customer service provided by Elli! Went above and beyond in helping and made the whole process seamless.

PrettyLitter
États-Unis
Plus de 7 ans d’utilisation de l’application
22 avril 2023

We use Shopify and Recharge for all of our sales transactions. We had some issues with Recharge when they were changing things around. I contacted the support team because some of the changes didn't work for us. The support team was FANTASTIC!! I worked a lot with Renata and she was so great at listening to our needs and making changes again that would work with our business and customers. Every time I have contacted them for any issue, they have been 1) HUMAN!!! 2) Great at listening and communicating and 3) Following up. THANK YOU, THANK YOU for such a great team that really CARES about their customers! It makes our jobs so much better and easier!!!

Suzy Cohen
États-Unis
Environ 7 ans d’utilisation de l’application
Recharge a répondu 10 mai 2023

We agree - Renata is a rockstar! Wow - thank you so much for your kind words and the shout out to our hardworking support team. We strive to be there every step of the way for our merchants, no matter what changes may come along.
- Ty | VP of Services

Modifié le 26 mai 2021

My long time subscription products unlinked and I was so upset thinking I'd lost all those customers. AJ got back to me so quickly and installed an app to get it fixed. They made it so easy to understand what I had to do and I got to fix the problem fast. AJ - You are an amazing human!!!!

Club Candle
Australie
Environ 7 ans d’utilisation de l’application
Modifié le 31 août 2021

Great app, good support (mostly / sometimes takes some days/weeks to reveice an answer). Ive been using Recharge for some years now as a Pro customer. I like it´s flexibility and the support, which mostly answers quite quick. However, I hope there will be features available in the future for Shopify´s multi-country-pricing & multi-currency support.

Happy Coffee
Allemagne
Environ 7 ans d’utilisation de l’application
31 juillet 2023

Great App for all your subscription needs. Fantastic service from Gordon and the team. Thank you Recharge

Nutriseed
Royaume-Uni
Environ 7 ans d’utilisation de l’application
Recharge a répondu 6 août 2023

We really appreciate you taking the time to leave us a positive review. Extra thanks for the shout out to Gordon! We are glad to hear you've had a good experience with Recharge.
- Ty Bailey | VP of Services

26 juillet 2023

I love the app. This has been the backbone of my business. Subscribers are key to sustainable growth, and having easy software to use is even better.

The icing on the cake is the customer service!

Guiltless Food Co.
États-Unis
Environ 7 ans d’utilisation de l’application
Recharge a répondu 31 juillet 2023

We're so glad to hear about your positive experience using Recharge! Thank you for the review and the shout out to our Support team!
- Ty | VP of Services

26 mai 2022

We have been using ReCharge for a few years now and we've been very satisfied. The app is user friendly and great customer service!

Health Logics
États-Unis
Environ 7 ans d’utilisation de l’application