Avis (1 917)
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Received excellent service from Tigist when experienced an issue with a customers account. She responded promptly.
Excellent, fast customer service. Some data redundancies that can make entry a chore, but overall does exactly what we need.
Advisors are always a help and it's greatly appreciated. Brian N. helped to clarify an issue and addressed it expeditiously. Thanks!
Thank you so much for the review - and the shout out to Brian!
- Ty Bailey | VP of Services
Customer service has been great! Matt A. was able to help me trouble shoot some specific issues we were having with order triggers and walked me through how our team would be able to automatically apply discounts on our subscriptions at checkout.
Nice App
Thank you for the five star review!
- Ty Bailey | VP of Services
Although there are still functions that we'd love to see, the capabilities have been further enhanced recently so there is quite a lot more that we can achieve now! Customer service is very responsive, helpful and friendly too.
Switched over from Pay Whirl and never looked back. The process of moving our subscribers over to Recharge was quick and easy. Recharge offers way more features (like pausing) and makes it easier for our team to adjust subscriptions on the backend. The new analytics on the homepage is also great!
We're glad to hear about your positive experience migrating to Recharge. Thank you for the five star review!
- Ty Bailey | VP of Services
I had several questions about rescheduling orders and integration of a new Shopify theme with the Recharge App. Jaden W. took the time to walk me through everything I needed to know without rushing through the process. Lots of info to process but an excellent support experience.
Thank you so much for the five star review! We're glad to hear about your experience with Jaden!
- Ty Bailey | VP of Services
Great app, has done wonders for our store to build up our recurring revenue, and is helping us generate tons of sales effortlessly. Great support, very well thought out app.
We appreciate you taking the time to leave a five star review! We're happy to hear about your positive experience with both our app and support team.
- Ty Bailey | VP of Services
Great customer service! Very helpful in solving issues as they come up and the documentation library is very extensive.
Thanks for taking the time to leave us a review! We're glad to hear that you're having a positive experience with Recharge.
- Ty Bailey | VP of Services