Avis (1 917)
Affiner
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Par note
We made the switch to ReCharge a few years ago (away from Bold) and have been really happy. ReCharge is the obvious leader in subscription management on Shopify highlighted by the capabilities that are available to consumers and admins. The continued investment in feature development is what will keep us around until someone else in the space can prove that they've got a superior product. Only non-positive comment is that it's expensive. We believe that you get what you pay for, but we'll definitely give Shopify Subscriptions a hard look once they have a fully baked solution.
We're so glad to hear about your positive experience with Recharge! Thank you for the five star review.
- Ty Bailey | VP of Services
Very good customer service and documentation in general. I had a request to change store owner and it was handled quickly.
We appreciate you taking the time to leave a shout-out to our support team and documentation. Glad to hear you've had a positive experience with us.
- Ty Bailey | VP of Services
Super excited to be working with Recharge and have so many options and ease of access for both ourselves and customers with subscriptions! Our launch engineer-Jairus was extremely helpful and ensured we were well informed every step of the way and that we remained on our tight deadline! Thank you Jairus for all your help and support!
We are so glad to hear about your positive experience. Thank you for the review and the shout-out to Jairus!
- Ty Bailey | VP of Services
Works great and great customer service/support. Interface is easy to work with and we haven't had a problem since launching.
Thank you so much for taking the time to leave a review about your positive experience with Recharge!
- Ty Bailey | VP of Services
Their customer service was super quick to reply and so helpful. They even helped me implement code.
Thank you for the review and for the shout out to our support team!
- Ty Bailey | VP of Services
quick service when i faced a problem outside of my technical abilities
We're glad to hear our Support team was able to help. Thank you for taking the time to leave a review!
- Ty Bailey | VP of Services
I spoke with Adam B and I was so glad for his assistance. Fastest customer service through chat I have ever encountered
We appreciate you taking the time to leave a shout-out for Adam and are glad to hear you are enjoying your Recharge experience!
- Ty | VP of Services
Very nice subscription platform with great support!
Thank you for the shout-out to our hardworking Support Team. We're glad that you've had a five star experience with Recharge.
- Ty Bailey | VP of Services
Recharge has been really solid for us. It is easy to integrate, offers unique customizations, and has comprehensive technology.
Their support is all remote and typically is sufficient, but sometimes it can take longer than ideal to get issues resolved.
Unfortunately, more custom support is only available on the highest tier plan (we are on the pro plan). I think ReCharge would benefit greatly from options for phone support. I also think that for some of the more complex functionalities, more could be done to make it easier to do on your own.
Thank you so much for your review and for taking the time to leave us with your feedback! We will take this into consideration as we continue to evolve our support offerings.
- Ty | VP of Services
Recharge is super easy to install and set up. We been seeing great results already. The customer service is great too.
We really appreciate you taking the time to leave a review of your experience with the app and our team! Glad to hear that Recharge has provided positive results for your subscriptions.
- Ty | VP of Services