Avis (1 952)

Note globale
4,6
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 6 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
Modifié le 5 janvier 2024

Recharge is a helpful subscription tool. We have been with them for years and years and cannot imagine another subscription tool.

Recently we were helped by Trystan, who was able to provide us with access to their Recharge's new tools like Bundles, which will vastly improve our customer experience. Thanks for the help Trystan!

TruBrain
États-Unis
Plus de 7 ans d’utilisation de l’application
Modifié le 17 août 2021

Love Recharge support - always helpful and fast. I cringe at the thought of reaching out to most support orgs, but not Recharge. Most recently, Bryan Nguyen took awesome care of me. Just worked with them again, great as always!

Blendtopia
États-Unis
Plus de 7 ans d’utilisation de l’application
4 octobre 2023

Been making a lot of big changes to our eCommerce efforts, naturally, some things fall apart. However, Renata was a huge help she was able to address my issue immediately. She was prompt with her responses and provided me with all the resources I needed to understand the processes that were helping. Thank you, again!

Colectivo Coffee
États-Unis
Plus de 7 ans d’utilisation de l’application
Recharge a répondu 16 octobre 2023

Thank you for taking the time to leave a shout-out for Renata. We think she's pretty fantastic too!

- Ty Bailey | VP of Services

16 novembre 2023

Recharge is GREAT! its the perfect option for any business with a subscription option. Fully customizable and lots of options. Customer service is super helpful as well!

Gear Pack
Canada
Plus de 7 ans d’utilisation de l’application
Recharge a répondu 20 novembre 2023

Thank you for leaving a five star review! We're glad to hear about your positive experience!

- Ty Bailey | VP of Services

26 novembre 2023

Pierre L is a great Recharge associate! They helped me with all issues I was having and provided really useful information.

88 Acres
États-Unis
Environ 7 ans d’utilisation de l’application
Recharge a répondu 28 novembre 2023

Thank you so much for leaving a review and a shout-out to Pierre!

- Ty Bailey | VP of Services

Modifié le 6 mai 2022

Excellent service from Dora on the support team. She was able to solve my problem quickly and professionally.

Nature's Lab
États-Unis
Plus de 7 ans d’utilisation de l’application
26 octobre 2023

Recharge works like a charm and we've had our fair share of difficult requests and the support is always on point! Thanks Juan C. keep up the great work!!

Ayoba
États-Unis
Environ 7 ans d’utilisation de l’application
Recharge a répondu 15 novembre 2023

Thank you for taking the time to leave a review - and for your shoutout to Juan!

- Ty Bailey | VP of Services

11 mai 2021

Excellent customer service provided by Elli! Went above and beyond in helping and made the whole process seamless.

PrettyLitter
États-Unis
Plus de 7 ans d’utilisation de l’application
21 septembre 2023

Renata V. was very helpful and efficient! Thank you!

Barlow Herbal
États-Unis
Environ 7 ans d’utilisation de l’application
Recharge a répondu 2 octobre 2023

Thank you for the review and the shout-out to Renata! We think the highest of her as well!

- Ty Bailey | VP of Services

22 avril 2023

We use Shopify and Recharge for all of our sales transactions. We had some issues with Recharge when they were changing things around. I contacted the support team because some of the changes didn't work for us. The support team was FANTASTIC!! I worked a lot with Renata and she was so great at listening to our needs and making changes again that would work with our business and customers. Every time I have contacted them for any issue, they have been 1) HUMAN!!! 2) Great at listening and communicating and 3) Following up. THANK YOU, THANK YOU for such a great team that really CARES about their customers! It makes our jobs so much better and easier!!!

Suzy Cohen
États-Unis
Environ 7 ans d’utilisation de l’application
Recharge a répondu 10 mai 2023

We agree - Renata is a rockstar! Wow - thank you so much for your kind words and the shout out to our hardworking support team. We strive to be there every step of the way for our merchants, no matter what changes may come along.
- Ty | VP of Services